Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Manager, Supply Chain Risk Management & BCP Governance

Company: Mondelēz International

Location: Chicago, IL

Posted Jan 24, 2025

Mondelēz International is seeking a Business Continuity Planning Manager to join their team in Chicago. The role involves creating partnerships, managing risk assessment, contingency planning, and stakeholder communication to ensure operational resilience. The ideal candidate will have excellent communication skills, leadership abilities, business acumen, a growth-digital mindset, integrity, and a risk-based approach. The position requires 3+ years of experience in supply chain, procurement, manufacturing, or related fields, and a Bachelor's degree. A Masters degree and CBCP certification are plusses. The base salary range is $117,400 - $161,425, with potential for a competitive bonus. The role is on-site at the Chicago Bakery.

Executive Chef 1

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Calumet City, IL

Posted Jan 24, 2025

Senior Business Banker - Chicago, IL

Company: Capital One

Location: Chicago, IL

Posted Jan 24, 2025

The Senior Business Banker role at Capital One in Chicago, IL is a critical position for driving growth and profitability. The banker is expected to generate new deposits, business loans, treasury management services, and other revenue streams. They focus on building and maintaining strong client relationships with businesses in the $2mm-$20mm range. Key responsibilities include prospecting for new business, developing strong centers of influence (COI) relationships, and closing new business opportunities. The role emphasizes prospecting, business development, and deepening relationships with existing clients. Successful candidates will have proven experience in business development, a strong network of COIs, and expertise in deposit acquisition, treasury management, and other banking products.

Facilities Svc Program Admin

Company: Grainger

Location: Lake Forest, IL

Posted Jan 24, 2025

Grainger, a leading industrial distributor, is seeking a Facility Services Program Administrator. The role involves managing service management aspects including program implementation, contract compliance, service delivery, and business partner satisfaction. The administrator will be the primary point of contact for internal business partners and service providers, responsible for tracking preventative maintenance, vendor invoicing, and contract compliance. They will also assist in creating KPIs, SLAs, and financial reports. The ideal candidate should have strong communication skills, analytical abilities, and proficiency in various software tools. Grainger offers comprehensive benefits including medical, dental, vision, life insurance, paid time off, and a 401(k) plan.

Lead Cook

Company: Sodexo

Location: Decatur, IL

Posted Jan 24, 2025

Manager, Executive Communications

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Executive Communications professional. The role involves writing engaging communications assets, supporting editorial strategy, tracking trends, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 5-7 years of communications experience, strong project management skills, and the ability to innovate and produce measurable results. The position offers a competitive salary, benefits, and opportunities for career growth.

Health & Benefits - Support Specialist Team Lead (Remote)

Company: Inspira Financial

Location: Chicago, IL

Posted Jan 24, 2025

Inspira Financial is seeking a Team Lead Support Specialist to guide, support, and mentor Support Specialists. The role involves coaching, training, and developing team members, assisting with policy and procedure updates, and testing new product offerings and software applications. The ideal candidate should have strong communication skills, be action-oriented, and possess a high level of composure. Inspira Financial is recognized for its remarkable growth and outstanding workplace culture, offering competitive compensation and benefits.

Branch Manager

Company: PNC

Location: Palatine, IL

Posted Jan 24, 2025

The text describes a Branch Manager position at PNC's Retail Branch organization in Palatine, IL. The role involves managing branch performance, driving revenue and customer loyalty, creating a differentiated customer experience, leading ecosystem partners, managing risk and compliance, building a high-performing team, and driving the employee experience. The ideal candidate should have accountability, banking knowledge, client counseling skills, customer experience, decision-making abilities, and people management skills. Preferred qualifications include 5+ years of related experience and at least 2 years of supervisory experience. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Personal Banker

Company: PNC

Location: Joliet, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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