Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Customer Specialist - Part Time

Company: CarMax

Location: Joliet, IL

Posted Jan 24, 2025

CarMax is seeking a Customer Specialist for their Joliet, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build relationships, and team behaviors including integrity, respect, and fairness. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth. The hourly rate is $16.90 - $35.40, and benefits include sick time, vacation, and Floating Holiday Time.

BEER-WINE-LIQR/CLERK

Company: Kroger

Location: Palatine, IL

Posted Jan 24, 2025

Director, Branch Network - East

Company: Grainger

Location: Lake Forest, IL

Posted Jan 24, 2025

Assistant Store Leader

Company: Kroger

Location: Carbondale, IL

Posted Jan 24, 2025

Corporate Event Planner - Financial Services Events

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Corporate Event Planner with 5-7 years of experience in event execution, including both proprietary and third-party events. The role involves managing all logistics, production, and budget for advisory board meetings, proprietary forums, and tradeshows. The ideal candidate should have strong project management skills, understand event technologies, and be able to work in a fast-paced environment. The position offers a competitive salary range of $72,300.00 - $105,000.00 annually, along with comprehensive benefits and a commitment to diversity and inclusion.

Service and Engagement Team Leader

Company: Target

Location: Joliet, IL

Posted Jan 24, 2025

Target is offering a competitive pay range of $23.75 - $40.40 per hour, with additional benefits such as health insurance, 401(k), employee discount, and paid time off. The role of a Service and Engagement Team Leader involves guest service, team management, and business operations. Target values diversity, equity, and inclusion, and provides opportunities for career growth. The job requires strong communication, leadership, and problem-solving skills, with a flexible schedule including weekends and holidays.

FUEL CENTER/CLERK

Company: Kroger

Location: Springfield, IL

Posted Jan 24, 2025

Client Documentation

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 24, 2025

JPMorgan Chase is seeking a Client Documentation Associate for the Commercial & Investment Bank's Client Onboarding team. The role involves working with clients, internal teams, and partners to ensure all necessary documentation is ready for new or updated client accounts. Responsibilities include managing the account opening and client documentation workflow, conducting research for product setup and account opening, ensuring documentation adheres to bank policies, and demonstrating problem-solving skills. The ideal candidate should have 3+ years of relevant experience, excellent communication skills, and a Bachelor's degree. Preferred qualifications include a paralegal or Juris Doctor certificate and experience in financial services.

Assistant Store Manager

Company: Kohl's

Location: O'Fallon, IL

Posted Jan 24, 2025

Lead Software Engineer-0156

Company: Inspira Financial

Location: Chicago, IL

Posted Jan 24, 2025

Inspira Financial is seeking a Lead Software Engineer to join their team. The role involves the full software development life cycle, from conception to deployment. The ideal candidate should have relevant experience with frontend and backend coding languages, software development architecture, and design patterns. They should also have a strong technical background in DevOps and automation, and excellent communication skills. The company values diversity and offers a collaborative, fun environment that champions career development. Inspira Financial provides health, wealth, retirement, and benefits solutions, serving over 7 million clients with more than $62 billion in assets.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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