Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Food Safety and Quality Assurance Technician

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco Specialty Meat and/or Seafood Company is seeking a Food Safety & Quality Assurance professional with 1-3 years of meat/seafood industry experience. The role involves monitoring FSQA programs, assisting in employee training, and implementing independent FSQA audit programs. The candidate should have formal training in TQM principles, SPC, HACCP concepts, and FDA/CFIA regulations. They must be able to write reports, handle basic business correspondence, and use various equipment. The position requires frequent interaction with various departments and external personnel. Sysco offers a dynamic work environment with opportunities for growth and professional development.

Veterinarian

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is offering a competitive salary range of $102,000 to $170,000 per year, plus production. They are seeking veterinarians with diverse perspectives and skills, promising support, resources, and work-life balance. Benefits include medical, dental, vision insurance, paid time off, 401(k) savings plan, mental health support, and opportunities for growth and leadership roles.

Associate Safety and Security Analyst

Company: CDW

Location: Rosemont, IL

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: West Dundee, IL

Posted Jan 24, 2025

Lead Logistics Analyst (Hybrid Role: Mix of Onsite & Virtual)

Company: US Foods

Location: Rosemont, IL

Posted Jan 24, 2025

US Foods is seeking a Lead Logistics Strategy Analyst with strong analytical skills and preferably experience in supply chain, logistics, data analytics, or foodservice. The role involves validating freight accuracy, determining profitability, and monitoring Logistics and Replenishment systems. The position is hybrid, requiring only 2 days per month onsite at the Rosemont headquarters. Essential responsibilities include leading analysis efforts, mentoring junior analysts, and communicating with stakeholders to correct freight issues. The ideal candidate should have a Bachelor's degree, proficiency in Microsoft Office Suite, and experience with logistics management applications. Prior work experience in supply chain, logistics, data analytics, or foodservice is preferred.

Senior Product Manager, AdTech

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

Plasma Processing Technician

Company: CSL

Location: O'Fallon, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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