Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Paramedic OR Nurse - LPN, LVN or RN.

Company: CSL

Location: Chicago, IL

Posted Jan 24, 2025

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2087)

Company: Target

Location: Oak Lawn, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Sr. Architect, Consumer Platforms

Company: PepsiCo

Location: Chicago, IL

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Gurnee, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

General Merchandise, Closing, Fulfillment (T2781)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves a dynamic work environment, where team members help guests get what they want, when they want it, and how they want it. Responsibilities include creating a welcoming experience, engaging with guests, selecting items for order pickup, and ensuring quality and accuracy in order processing. The ideal candidate should be at least 18 years old, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment. Target provides training and competitive benefits.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. Compensation includes a base pay of $133,000 - $206,800 plus equity, variable/incentive compensation, and benefits.

Registered Wealth Management Client Associate

Company: Bank of America

Location: Northbrook, IL

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a client service support role. The position involves supporting multiple Financial Advisors, ensuring operational excellence, and customizing solutions based on clients' needs. Key responsibilities include providing excellent client service, managing client materials, aligning practices with bank policies, and deepening client relationships. The ideal candidate should have advanced industry knowledge, excellent communication skills, and be detail-oriented. Qualifications include FINRA certifications, Microsoft Office proficiency, and Salesforce experience. The role offers a pay range of $26.00 - $40.50 hourly, discretionary incentive eligibility, and benefits.

Specialty Sales (Style, Tech, Beauty) (T2490)

Company: Target

Location: Oakbrook, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Style Consultant. The role involves providing excellent guest service, maintaining a welcoming and organized sales floor, and staying updated on industry trends. Key responsibilities include creating a guest-ready shopping environment, executing visual merchandising, and ensuring product availability. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment.

Software Engineer (Onsite)

Company: RTX

Location: Rockford, IL

Posted Jan 24, 2025

Collins Aerospace in Rockford, IL is seeking an Electronics Test Engineering (ETE) professional. The role involves architecting and developing software for testing electronic hardware, participating in requirements and design of test equipment, and working in a cross-functional, agile team. Qualifications include a STEM degree and 8+ years of experience, or an advanced degree with 5 years of experience. Benefits include medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more. The role is eligible for the Re-Empower Program, a 14-week initiative to support professionals in rebuilding capabilities and enhancing leadership skills.

Department Manager

Company: H&M

Location: Joliet, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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