Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Insurance Agent

Company: COUNTRY Financial

Location: Gurnee, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong history and commitment to customer service, offering opportunities for growth and flexibility.

LTO 1 Temp to Hire

Company: Pactiv

Location: Romeoville, IL

Posted Jan 24, 2025

Pactiv Evergreen Inc. is seeking a temporary-to-hire forklift operator for their warehouse. The role involves operating various types of forklifts, utilizing a computerized WMS, and RF scanner experience. The individual will be responsible for safely and efficiently transporting, picking, and loading finished orders, maintaining housekeeping, and supporting warehouse initiatives. Requirements include a high school diploma or GED, ability to use a scanner and computer, work in a fast-paced environment, communicate in English, and work with little supervision. The position involves constant use of hands, exposure to extreme temperatures, and physical demands such as lifting, bending, and standing. Pactiv Evergreen offers career development, competitive wages, benefits, and stability as part of the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Functional Testing Senior Analyst

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services firm, is seeking a Test Automation Sr Analyst with 2+ years of experience in test automation, software development in Agile environments, and proficiency in testing toolsets or frameworks such as Selenium, TDD, BDD, and programming languages like Java, Python, etc. The role involves providing technical leadership, transforming testing into a continuous quality engineering function, and evolving predictive testing approaches. The company is committed to diversity, inclusion, and equal employment opportunities, with a current focus on remote work due to COVID-19 restrictions.

Bilingual Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A Bilingual Administrative Assistant position is available in Elk Grove Village, IL. The role involves creating spreadsheets, data entry, document translation into Spanish, assisting with time and attendance, and orienting new employees. The job offers a pay of up to $17/hr based on experience, and benefits including medical, dental, vision insurance, 401K, and monetary bonuses. The position may lead to permanent employment and provides opportunities for professional development.

Senior BSA-Services and Finance

Company: Intapp

Location: Chicago, IL

Posted Jan 24, 2025

The Business Applications - IT team is seeking a Senior Business Systems Analyst for Services and Finance applications. The role involves leading technology solution delivery for professional services and finance teams, understanding business goals and needs, and translating them into technical solutions. The candidate will be responsible for configuring fields, workflows, roles/permissions, custom rules, reports, and dashboards in systems like OpenAir and NetSuite. They should have strong analytical skills, experience with finance modules, and a Bachelor's Degree with 8+ years of relevant BSA experience in the ERP space.

Member Assist Cart Attendant

Company: Walmart

Location: Park Ridge, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Merchandise and Stocking Associate

Company: Walmart

Location: Gurnee, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Global Industry Marketing Manager, Consumer Goods & Services

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a dynamic and strategic marketing leader for a Global Industry Marketing Manager role in the Consumer Goods & Services sector. The ideal candidate will have at least 7 years of integrated marketing experience, excellent project management skills, and the ability to manage senior business stakeholders. Key responsibilities include setting strategic direction, crafting key messaging, driving marketing programs globally, and understanding the Consumer Goods & Services industry. The role involves working with industry and M+C leaders, showcasing marketing program success, and determining program effectiveness.

Member Frontline Cashier

Company: Walmart

Location: Crystal Lake, IL

Posted Jan 24, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Member Assist Cart Attendant

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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