Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shipping Handler - 1st Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

Technologist

Company: Labcorp

Location: Joliet, IL

Posted Jan 24, 2025

Field Sales Internship

Company: The Auto Club Group

Location: Bloomington, IL

Posted Jan 24, 2025

CPG Fraud Manager I - Bilingual Spanish/English Required

Company: JPMorgan Chase

Location: Elgin, IL

Posted Jan 24, 2025

This job posting is for a Fraud Manager I position in the CPG team at Chase, a leading financial services firm. The role involves leading a team of Specialists and/or Analysts, managing customer engagement, and ensuring adherence to risk and control guidelines. Key responsibilities include executing business initiatives, making informed decisions, driving process improvements, managing team performance, and demonstrating exceptional leadership skills. Required qualifications include 3+ years of customer service experience, strong communication and influencing skills, change management skills, prioritization skills, and data analysis skills. Preferred qualifications include financial industry experience and people management experience. The role requires a flexible work schedule, including evenings, weekends, and holidays. Chase offers a competitive total rewards package and values diversity and inclusion.

(USA) Forklift-Merchandising Associate

Company: Walmart

Location: Calumet City, IL

Posted Jan 24, 2025

The job involves complying with company policies, operating a forklift, completing work assignments, providing member service, maintaining facility safety, and ensuring sales floor presentation. The role requires handling inventory, operating forklifts, and using technology to assist customers. Leadership expectations include respect for individuals, acting with integrity, serving the customer, striving for excellence, and maintaining a positive work environment. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks. Minimum qualifications include 90 days of prior forklift experience and being 18 years or older.

Career Educator at CDLC of Westmont

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 24, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher for its Crème de la Crème centers. The role involves leading and mentoring less experienced teachers, implementing a child-centric curriculum, and fostering a nurturing environment. The successful candidate will also collaborate with parents, contribute to center goals, and cultivate positive relationships with families, teachers, and community partners. Required skills include excellent customer service, organization, and multi-tasking abilities. A CDA credential, early childhood education experience, and a Bachelor's degree are preferred. Benefits include discounted child care, medical coverage, mental health support, and more. KinderCare is committed to equal opportunity employment.

Retail Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Champaign, IL

Posted Jan 24, 2025

HomeGoods is seeking a dedicated individual for a floor care role in their Champaign, IL store. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational, merchandise, and loss prevention standards. The ideal candidate should possess excellent customer service skills, strong organizational skills, physical stamina, and the ability to multi-task. HomeGoods values a positive store culture, customer experience, and diversity. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Part-Time Stockroom Operations Associate

Company: Kohl's

Location: Peoria, IL

Posted Jan 24, 2025

The job role involves delivering excellent customer service, managing store operations, processing freight, replenishing sales floor stock, and engaging with customers. Key responsibilities include receiving and processing product, executing stockroom operations, and omni-channel fulfillment. The role also requires maintaining customer service standards, training new hires, and meeting individual goals. Essential skills include strong customer service, multi-tasking, attention to detail, and effective communication. No retail experience is required, but flexible availability is necessary. Preferred qualifications include client-facing retail or service industry experience. The pay range is $14.00 - $20.20, with various benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and support for life events.

Automation Mechanic - 3rd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

CVS Health is seeking an Automation Maintenance Technician for their Pharmacy Maintenance Team in Mt. Prospect, IL. The role involves maintaining equipment in a large volume advanced technology pharmaceutical dispensing facility, troubleshooting and repairing automation robotics, electrical, mechanical, and pneumatic systems. The successful candidate will work in a team-based environment, possessing good communication skills and customer service focus. The position offers a comprehensive benefits package, including medical, dental, vision insurance, and more. Required qualifications include 3+ years of general maintenance and troubleshooting skills, experience in an industrial environment, and knowledge of PLC based control systems. Preferred qualifications include mechatronics certification, experience in medical or healthcare environments, and a craft certification.

RN Operations Manager

Company: DaVita

Location: Edwardsville, IL

Posted Jan 24, 2025

DaVita is seeking a Registered Nurse (RN) Operations Manager (Facility Administrator) for an outpatient clinic setting. The role involves leading a team, managing clinic operations, and directly impacting patient care. No healthcare experience is required, but a minimum of one year in management or equivalent renal experience is necessary. The position offers autonomy, performance-based rewards, and comprehensive benefits. DaVita values work-life balance and professional growth, fostering a positive environment where team members can thrive.

Registered Nurse

Company: DaVita

Location: Vernon Hills, IL

Posted Jan 24, 2025

DaVita is recruiting a Registered Nurse for a full-time position in a hospital setting. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. The nurse will work in a positive team environment, overseeing a group of patients and leveraging a broad range of nursing skills. The position offers comprehensive benefits, paid training, and opportunities for career growth. The nurse will provide specialty nephrology care through various therapies including hemodialysis, peritoneal dialysis, CRRT, and apheresis.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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