Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Account Executive, Creator Marketing

Company: Zeno Group

Location: Chicago, IL

Posted Jan 24, 2025

Zeno Group is seeking a Senior Account Executive (SAE) Creator for their Digital team in Chicago. The role involves strategy and execution, influencer identification, relationship management, paid amplification, and reporting for key accounts. The ideal candidate should have experience in influencer strategy creation, be familiar with the influencer landscape, and be comfortable with client-facing responsibilities. The SAE Creator will drive client programming from start to finish, manage junior staff, and measure success using analytical tools and industry benchmarks. The candidate should have a deep roster of experience with influencers across segments and social channels, be an expert in FTC and disclosure guidelines, and have experience in content creation and client counsel. Qualifications include 35 years of experience in a client-facing influencer role, a bachelor's degree in journalism, PR, marketing, or a related field, and experience with influencer engagement across paid and earned different tiers, segments, and channels, especially Instagram, TikTok, and YouTube.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1889)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target is offering an On-Demand role with a pay range of $17.75 - $26.65 USD per hour. This role is flexible, allowing employees to create their own schedule via the myTime mobile app. The position involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Regular attendance is required, with the option for flexibility in certain circumstances. Successful candidates will undergo a Target Welcome orientation and short-term training. The role involves communicating with guests, solving their concerns, and promoting Target's services and benefits.

Director, Utility-Scale Development

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Director of Utility-Scale Development. The role involves managing a portfolio of Solar, Wind, and Energy Storage projects, setting development strategies, and leading a team of developers. The ideal candidate should have a STEM or business degree, at least 8 years of experience in renewable energy infrastructure, and strong project management skills. The position offers a competitive salary range of $159,000 - $238,000 and comprehensive benefits. RWE Clean Energy, a leading US renewables company, is committed to expanding its green portfolio and increasing its operating asset base in the U.S.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2035)

Company: Target

Location: Tinley Park, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Account Executive, Creator Marketing

Company: Zeno Group

Location: Chicago, IL

Posted Jan 24, 2025

Zeno Chicago is seeking an experienced creator marketing specialist for their digital team. The ideal candidate should have a strong background in both paid and earned influencer engagement across various creator segments. They will be responsible for creator identification, evaluation, and outreach, as well as managing relationships, contract negotiations, and content reviews. The role involves working with household name brands in a fast-paced environment, requiring excellent time management skills and the ability to handle multiple projects simultaneously. The candidate should be detail-oriented, creative, and a good communicator. Qualifications include 24 years of experience in digital, social, or influencer roles, a bachelor's degree, proficiency in Microsoft Office, and experience in measurement efforts for social, digital, or influencer programs.

Implementations - Analyst

Company: CVS Health

Location: Northbrook, IL

Posted Jan 24, 2025

Business Center Assistant Manager

Company: PNC

Location: Rockford, IL

Posted Jan 24, 2025

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3207)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 USD per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

Principal Product Owner

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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