Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Gurnee, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Chief of Staff

Company: Banfield Pet Hospital

Location: Downers Grove, IL

Posted Jan 24, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals to ensure quality care and meet performance measures. This role involves driving a culture of quality and safety, conducting regular hospital visits and audits, coaching and managing veterinarians, driving doctor team growth, delivering on veterinary quality KPIs, and ensuring hospital operations comply with regulations. The ideal candidate should possess strong leadership, communication, and problem-solving skills, with a Doctor of Veterinary Medicine degree and relevant experience.

Shift Lead

Company: Walgreens

Location: Lake Zurich, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Associate / Managing Director, Enterprise Partnerships

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a seasoned professional for a leadership role in business development. The ideal candidate will lead a high-performing team, strengthen partnerships with key accounts, and drive growth by leveraging clinical data. This role offers a chance to join a rapidly growing, purpose-driven organization with a compelling rewards package, including competitive pay, robust benefits, and opportunities for professional development.

Emerging Store Manager

Company: Walgreens

Location: Joliet, IL

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Chicago, IL, and the salary range is $17 - $19 hourly.

Commercial Credit Analyst

Company:

Location: Crystal Lake, IL

Posted Jan 24, 2025

Advia, a top-tier credit union, seeks a Commercial Credit Analyst with 3+ years of experience. The role involves evaluating financial statements for loan risk rating, performing annual reviews, and preparing loan presentations. Key responsibilities include underwriting commercial client requests, assessing collateral, and ensuring policy compliance. The ideal candidate should have strong analytical abilities, knowledge of financial analysis, and understanding of general accounting principles. Sageworks and SBA experience is preferred. The position offers a fast-paced, performance-based environment with opportunities for growth and development.

Associate Safety and Security Analyst

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking an Associate Analyst - Security and Safety (AA-SS) to join their Global Safety, Security, and Business Continuity team. The role involves contributing to intelligence, physical security, and insider threat programs, improving CDW's security posture, and assisting in developing the intelligence program. Key responsibilities include deploying physical security systems, managing project deployment and standards, conducting trainings, and leading CDW's security threat intelligence program. The ideal candidate should have a Bachelor's degree in a relevant field or equivalent experience, strong analytical skills, and proficiency in Microsoft Office. CDW offers a culture that values diversity, empowering leadership, and opportunities for career growth.

Veterinarian

Company: Banfield Pet Hospital

Location: Hoffman Estates, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and mental health support. Banfield values work-life balance and offers flexible scheduling, opportunities for growth, and leadership roles. They support diverse perspectives and cultures, and provide resources for continuing education and veterinary student debt relief.

Independent Optometrist - Sam's Club

Company: Walmart

Location: Rock Island, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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