Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Retail Sales

Company: Cracker Barrel

Location: Rockford, IL

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Tinley Park, IL

Posted Jan 24, 2025

Part-Time Assistant Manager

Company: Cinemark

Location: Rock Island, IL

Posted Jan 24, 2025

Cinemark is currently hiring for Assistant Manager positions, offering a range of benefits including a discount, 401k, growth opportunities, education assistance, health benefits, parental leave, and paid time off. The role involves assisting in theatre operations, training staff, ensuring adherence to policies, and maintaining cleanliness and safety. The position is often temporary or training-based, with potential for promotion after six months and completion of the Management Accreditation Program. Essential duties include following GM's direction, training staff, preparing reports, inspecting theatre property, and ensuring superior customer service. Requirements include being at least 18, having a high school diploma or equivalent, completing Cinemark's management courses, food handling training, and passing background checks. Physical demands include frequent lifting, standing, and reaching.

SAP Integration Consultant

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Full-Time Assistant Manager

Company: Cinemark

Location: Oak Park, IL

Posted Jan 24, 2025

Scientific Informatics Senior Analyst

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Scientific Informatics Services (ASIS) is inviting applications for a Scientific Informatics Senior Analyst position. The role involves developing and configuring customized software products to meet client requirements, analyzing and designing new business processes, and serving as a liaison to the business community. The successful candidate will work at client sites, potentially traveling up to 100% during certain project phases. The ideal candidate should have a 4-year degree in an applicable field, 1 year of experience in a technical role with LIMS, CDS, QMS, or ELN systems, and excellent written and verbal communication skills. ASIS offers a generous compensation package and the opportunity to work with leading US companies and government agencies.

To-Go Hospitality

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Mattoon, IL is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Insurance Agent

Company: COUNTRY Financial

Location: Belvidere, IL

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 24, 2025

H&M Sales Associate

Company: H&M

Location: Rock Island, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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