Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) Cake Decorator

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 24, 2025

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 24, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Pharmacy Technician

Company: CVS Health

Location: Villa Park, IL

Posted Jan 24, 2025

Lead Compliance Specialist

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Lead Compliance Specialist position with a focus on maintaining and enhancing compliance programs. The role involves assisting senior professionals in evaluating policies, procedures, and training materials, and ensuring compliance issues are brought to management's attention. The ideal candidate should have a Bachelor's degree in Business Administration, Management, Accounting, Finance, or Law, with 4+ years of experience in Compliance, Law, Risk, Operations, or related fields. A Masters Degree in Law or Business Administration is a plus. The role requires strong communication skills, both written and verbal, and the ability to work collaboratively. Discover offers competitive compensation, benefits, and a commitment to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Naperville, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Quality Compliance Specialist

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, is seeking a Quality Compliance Specialist based in Buffalo Grove, IL. The role involves ensuring regulatory and quality systems compliance, performing internal and external audits, developing training programs, and staying updated on new regulations. The ideal candidate will have a bachelor's degree, 2+ years of CAPA, nonconformance, and technical writing experience, and medical devices/pharma or biotech industry experience. Flex offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, 401(k) matching, vacation, tuition reimbursement, and more. The company is an Equal Opportunity Employer.

Pharmacy Technician

Company: CVS Health

Location: Ottawa, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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