Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Human Resources Analyst

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Human Resources Analyst for its Corporate Headquarters in Pleasant Prairie, WI. The role involves analyzing HR data to support workforce planning, recruitment, and retention. Key responsibilities include examining and interpreting HR data, developing tools in Workday, Excel, and Access, collaborating with business teams, and reviewing HR system transactions. The ideal candidate should have a Bachelor's degree, preferably in Human Resources, Business Analytics, or a related field, along with 2+ years of Analyst experience. Proficiency in Microsoft Word and Excel is required, along with excellent communication, organization, and multi-tasking skills. Uline offers comprehensive benefits, including medical, dental, vision, and life insurance, a 401(k) with a 6% employer match, multiple bonus programs, paid holidays, generous paid time off, a Tuition Assistance Program, and employee perks like an on-site café, fitness center, and walking trails.

Human Resources Analyst

Company:

Location: Itasca, IL

Posted Jan 24, 2025

Field Service Senior Maintenance Technician - Chicago Region

Company:

Location: Chicago, IL

Posted Jan 24, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and optimizing maintenance procedures with customer counterparts. The role requires extensive travel, physical exertion, and adherence to safety protocols. ATS values communication, customer focus, personal discipline, and safety. Desirable skills include experience in condition-based maintenance, precision mechanical alignments, and maintenance of process equipment.

Warehouse Specialist

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is a company dedicated to transforming the way we power our lives through sustainable energy solutions. They emphasize diversity, inclusion, and belonging in their work environment. The Warehouse Specialist role is crucial in their operations, ensuring efficient material management and deployment. This role involves receiving, shipping, building jobs, maintaining inventory accuracy, and ensuring warehouse cleanliness. Sunrun offers competitive compensation, benefits, and growth opportunities. The company values safety, teamwork, and innovation.

Member Frontline Cashier

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is seeking a Category Manager. The role involves leading and nurturing a product line, researching and sourcing new products, providing product recommendations, leading vendor meetings, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 7+ years of experience in Product Management, Supply Chain, or Marketing, and proficiency in Microsoft Office, especially Excel. Uline offers comprehensive benefits including medical, dental, vision and life insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program. Employee perks include an on-site café, a first-class fitness center with complimentary personal trainers, and over four miles of walking trails.

Customer Support Specialist

Company: Addison Group

Location: Schaumburg, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Elgin, IL

Posted Jan 24, 2025

Senior Database Administrator

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Merchandise and Stocking Associate

Company: Walmart

Location: Tinley Park, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will be responsible for tasks such as moving inventory, unloading trucks, fulfilling club pick-up orders, and assisting members. Key responsibilities include maintaining a clean, organized store, ensuring product quality, and providing excellent member service. The role offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. The job requires thriving in fast-paced environments, prioritizing member satisfaction, and being comfortable with change.

Microsoft 365 System Administrator

Company:

Location: Chicago, IL

Posted Jan 24, 2025

Senior Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Senior Category Manager. The role involves overseeing a product line, directing a team of Product Associates, managing vendor relationships, and strategizing with company managers. The ideal candidate should have a Bachelor's degree, preferably an MBA, and 7+ years of product/category management experience. Uline offers comprehensive benefits including medical, dental, vision, life insurance, 401(k) with employer match, bonus programs, paid holidays, generous paid time off, tuition assistance, and on-site amenities like a café and fitness center.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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