Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Part-Time Retail Associate

Company: The TJX Companies, Inc.

Location: O'Fallon, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Director Technology Partnerships

Company: Pricefx

Location: Chicago, IL

Posted Jan 24, 2025

Pricefx, a leading SaaS Pricing, Price Optimization, and Management provider, is seeking a Director of Technology Partnerships. The role involves developing and executing a comprehensive technology partnership strategy, identifying and engaging potential partners, leading onboarding, and driving joint marketing initiatives. The ideal candidate should have 7+ years of experience in partnership development, a strong understanding of SaaS platforms, and excellent communication skills. Pricefx offers a flexible work environment, competitive benefits, and opportunities for growth.

Scientist - HPLC-MS

Company: Thermo Fisher Scientific

Location: Lake Bluff, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Oak Park, IL

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and familiarity with EPRN. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 24, 2025

PRODUCE/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 24, 2025

PERSONAL SHOPPER - SAM'S

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Mechanical Technician

Company: Rentokil Terminix

Location: St. Charles, IL

Posted Jan 24, 2025

The text describes a job posting for a Mechanical Specialist position at Rentokil, a global leader in Pest Control and related services. The role involves participating in mechanical application operations, maintaining/repairing equipment, and assisting in various tasks such as identifying aquatic plant species and operating machinery. The company offers comprehensive benefits starting on the first day for full-time colleagues, including health, dental, vision, disability, and life insurance, along with a 401(k) retirement plan with company matching. Rentokil emphasizes professional growth, work-life balance, and a commitment to environmental preservation.

Shift Supervisor Trainee

Company: CVS Health

Location: Freeport, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages