Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Assistant Manager - Fashion Out Of Chi

Company: Gap Inc.

Location: Rosemont, IL

Posted Jan 24, 2025

Banana Republic, a premium lifestyle brand, seeks an Assistant Manager with 1-3 years of retail management experience. The role involves driving sales, managing teams, and ensuring a high-quality customer experience. Benefits include a merchandise discount, competitive PTO, 401(k) matching, and health insurance. The company is committed to diversity and inclusion.

Managing Consultant, Services Business Development - Global Digital Platforms

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Managing Consultant for Global Digital Platforms in their Services Business Development team. The role involves driving growth of strategic digital partnerships, managing client relationships, and generating sales opportunities. The ideal candidate should have significant B2B sales experience, particularly in SaaS, data & analytics, or cybersecurity solutions. They must possess strong analytical skills, excellent communication abilities, and a customer-first attitude. The role requires managing end-to-end sales processes, leading pitches, and collaborating with stakeholders. Mastercard offers a competitive salary range of $132,000-$206,000 along with comprehensive benefits.

Personal Banker - NEW BUILD - Bridgeport - Chicago, IL

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 24, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized for its supportive work environment, offering competitive salaries, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, be able to educate customers on technology, and foster strong relationships. The position requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act.

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: Sterling, IL

Posted Jan 24, 2025

(USA) General Manager (Fashion, Import, Jewelry, Regional, Wm.Com-7005 Only, Returns)

Company: Walmart

Location: Ottawa, IL

Posted Jan 24, 2025

The role involves communicating with various stakeholders, driving and implementing business plans, managing financial aspects, ensuring compliance with standards, resolving concerns, serving as a community liaison, leading facility leadership, and upholding company values. The position requires a bachelor's degree and 3-5 years of senior management experience in operations/logistics/retail. Preferred qualifications include experience in apparel product development, business operations, compliance, facilities planning, financial modeling, logistics, modeling/forecasting, budgeting, P&L accountability, recruiting, supervising associates, talent development, and Walmart logistics management. The annual salary range is $128,000.00-$250,000.00, with additional performance bonuses. Benefits include competitive pay, health coverage, 401(k), stock purchase, life insurance, PTO, parental leave, disability coverage, and education benefits.

Part-Time Retail Sales Associate

Company: Kohl's

Location: Champaign, IL

Posted Jan 24, 2025

The job role involves delivering excellent customer service in point of sale and customer service processes, focusing on operational efficiency and a compelling customer experience. Key responsibilities include engaging customers, operating a cash register, supporting inventory accuracy, training new hires, and participating in daily service processes. The role requires strong customer service skills, multi-tasking abilities, and attention to detail. No retail experience is required, but flexible availability is necessary. Preferred qualifications include client-facing retail or service industry experience. The pay range is $15.00 - $21.65, with various benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and life events support.

Fall 2025 Intern - Meshing (Masters)

Company: Ansys

Location: Evanston, IL

Posted Jan 24, 2025

Ansys, a global leader in engineering simulation, is offering an Emerging Talent program for students to gain experiential learning and structured job experiences. The program aims to convert interns into full-time employees. As an Emerging Talent Intern, you will work on the Meshing development team, researching, designing, and implementing mesh generation algorithms. You will also enhance the User Interface for pre-processing workflows and collaborate with expert professionals. Minimum qualifications include a degree in Computer Science, Mechanical, Aerospace, or related engineering field, and experience with object-oriented application features using C++ or C. Preferred qualifications include exposure to scripting languages, coursework in computational geometry and FEA, and knowledge of agile development methodologies.

Residential Support Specialist

Company: TruGreen

Location: Crestwood, IL

Posted Jan 24, 2025

Vice President; Securities/Prod Spec III

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a candidate for a role in the Foreign Exchange and Interest Rates market. The job involves monitoring the competitive landscape, creating client presentations, guiding junior bankers, and communicating market trends. Requirements include a Master's degree in a relevant field and 3 years of experience in providing risk management solutions, pricing derivatives, delivering market updates, communicating with senior stakeholders, and analyzing risks. The role requires 25% domestic and international travel and offers a salary range of $275,000 - $285,000 annually, with discretionary incentive eligibility.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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