Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Dietetic Clerk

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 24, 2025

Principal Partner Account Manager, Heartland Region

Company: Cloudflare

Location: Chicago, IL

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned partner sales professional for its Chicago office. The role involves building and managing a network of resellers and systems integrators to expand the company's sales reach. The ideal candidate should have extensive experience in software/SaaS/security sales and channel management, with a proven track record in developing a partner ecosystem. The position offers a competitive salary, incentive compensation, and equity participation. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo and 1.1.1.1, and is an equal opportunity employer.

STR MGMT/REPLENISHMENT MGR

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Mariano's, now part of The Kroger Company, operates over 40 stores in the Chicago Metro area. They emphasize their commitment to food, people, and community, aiming to 'Feed the Human Spirit'. The company values its employees, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities. They encourage caring, purpose-driven individuals to apply.

Store Associate

Company: CVS Health

Location: Joliet, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Rockford, IL

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Industrial Engineer

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Skokie, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Vice President / Software Engineer

Company: Bank of America

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a software engineer to produce efficient solutions for complex financial problems on the Quartz Platform. The role involves utilizing knowledge of financial and non-financial components of Quartz, identifying root causes of production issues, and assessing emerging technologies like Machine Learning. The ideal candidate should have a Bachelor's degree in Computer Science or related field, and 5 years of experience in assessing code solutions, algorithmic optimization, network security, database design, and financial markets assessment. The position offers a salary range of $185,000 - $195,000 annually, and is eligible for discretionary incentives and benefits.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Store Associate

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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