Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Merchandise and Stocking Associate

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

Mortgage Underwriter

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Automation Controls Technician

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 24, 2025

Recruiting Coordinator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: St. Charles, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong commitment to customer service and diversity.

Maintenance Supervisor

Company:

Location: Glendale Heights, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and solving problems to ensure tasks are completed with excellence. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Coordinator - Data Administration - WFH anywhere in the US

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

CVS Health is seeking a candidate for a role involving data research, resolution, and correction to ensure pharmacy adjudication system's eligibility data matches Aetna enrollment applications data. The role requires managing shared mailboxes, resolving issues from various areas, reconciling eligibility between systems, and collaborating with internal and external teams. Required qualifications include experience in data research and analysis, health care industry experience, proficiency in Microsoft Office products, and excellent communication skills. Preferred qualifications include MEA, RxClaim, Salesforce, and Compas knowledge. The pay range is $17.00 - $31.30, with additional benefits such as medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Healthcare Security Manager

Company: Accenture

Location: Bloomington, IL

Posted Jan 24, 2025

Accenture offers a rewarding cybersecurity career with diverse opportunities, professional growth, and the chance to work alongside talented colleagues. The company's Global Security practice helps clients navigate complex business and technology issues, providing straightforward information security solutions. As a Cybersecurity Manager, you'll lead complex engagements, manage project delivery, and coach teams. Key responsibilities include designing and implementing cybersecurity strategies, managing large-scale engagements, and analyzing clients' security postures. Qualifications include a minimum of 7 years of cybersecurity experience, 3 years in designing solutions across various domains, and 3 years in the healthcare industry.

Physical Therapist (PT) - Home Health

Company:

Location: Decatur, IL

Posted Jan 24, 2025

Enhabit Home Health & Hospice is a leading provider of home-based care, consistently ranked as one of the best places to work. They prioritize employee development, offering ongoing professional training, cutting-edge technology, and competitive benefits. These include 30 days PDO, continuing education, scholarship programs, a matching 401(k), comprehensive insurance, flexible spending accounts, and more. Physical Therapists at Enhabit examine and treat patients with physical impairments, aiming to improve mobility and function. They work under physician orders and supervision, with specialty programs like Balance and Fall Prevention, Spine Safety, and Total Hip/Knee Replacement Programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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