Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Operations Manager

Company: Walgreens

Location: Naperville, IL

Posted Jan 23, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Mount Prospect, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Gurnee, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Supply Chain Warehouse Network Planning Specialist (Remote)

Company: US Foods

Location: Springfield, IL

Posted Jan 23, 2025

US Foods is seeking a Warehouse SC Network Planning Specialist to create, coordinate, and maintain diligence plans for M&A, new customers, and customer mapping plays. The role involves partnering with various teams to assess warehouse capacity, storage, and racking, and to design and optimize US Foods warehouses. Responsibilities include supporting M&A diligence, new business onboarding, and customer mapping processes, as well as running analytical tools and preparing what-if scenario analysis for warehouse capacity and outbound processes. The position requires 5+ years of experience in designing or optimizing physical space, proficiency in Warehouse Management software, and strong analytical skills. The role is fully remote with potential for up to 20% travel.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Park Ridge, IL

Posted Jan 23, 2025

Sales Administrative Support

Company: US Foods

Location: Addison, IL

Posted Jan 23, 2025

US Foods is seeking a candidate to serve as the point of contact for Sellers, Vendors, and Corporate for all Beverage & Chemical Equipment needs. The role involves managing equipment services, coordinating installations and removals, and monitoring usage. The position offers comprehensive benefits and opportunities for career growth within the company. The ideal candidate should have 2-5 years of relevant equipment and project management experience, and proficiency in MS Excel.

Customer Service - Donor Support Technician

Company: CSL

Location: Aurora, IL

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents using a PDA, maintaining a clean work environment, and ensuring accurate data recording. The role requires a high school diploma, at least three months of relevant work experience, and the ability to perform basic math calculations. The position involves working in a fast-paced environment with frequent interruptions and exposure to hazardous chemicals. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays. CSL Plasma is a global organization committed to collecting human plasma for those with rare and serious diseases.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages