Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Emerging Store Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Tech Advisory and Delivery Manager

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG pioneered business strategy and now helps clients with total transformation, blending digital and human capabilities. BCG Platinion, a subsidiary launched in 2000, focuses on deep technical expertise, achieving digital excellence for clients. As a manager, you'll lead complex project modules, develop specialized knowledge, and manage junior team members. The role requires expertise in digital transformation, data analytics, cloud infrastructure, and enterprise architecture. BCG offers competitive compensation, benefits, and a supportive work environment.

SR. Counsel, Digital Products, Data Analytics & Intellectual Property

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

The role involves providing legal advice and recommendations to executives and management across various business units, with a focus on technology transactions, product counseling, intellectual property, privacy, and security laws. The individual will structure and negotiate commercial agreements, collaborate with cross-functional teams, and maintain an understanding of Walgreens' digital product offerings and business goals. They will also leverage their legal expertise to mitigate business risks and contribute to financial decisions. The ideal candidate should have a Juris Doctorate, at least 5 years of post-bar legal experience, and Illinois bar membership.

CHEMIST - ON-SITE

Company: True Value Company

Location: Cary, IL

Posted Jan 23, 2025

The job description involves a chemist applying scientific principles to formulate materials for new product development or refinement. Responsibilities include investigating new technology, researching raw materials for cost control and product improvement, preparing standards and specifications, providing technical service support, and evaluating test results. The role requires a Bachelor's Degree and 3-5 years of experience in manufacturing or chemical/paint batch processing. The work environment is climate-controlled office and warehouse, with potential travel.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Senior Staff Regulatory Specialist, Pharmaceuticals

Company: Stryker

Location: Cary, IL

Posted Jan 23, 2025

Stryker is seeking a Senior Staff Regulatory Affairs Specialist for a hybrid role in Cary, IL. The ideal candidate should be detail-oriented, collaborative, and business-oriented. They will prepare and author FDA INDs and NDAs, assess regulatory reporting mechanisms, and provide guidance to other departments. Stryker, a global medical technology leader, offers innovative products and services in various fields, impacting over 130 million patients annually. Benefits include comprehensive health and financial packages.

Pharmacy Intern Grad

Company: Walgreens

Location: Elgin, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, adhering to regulations, and managing staff. The ideal candidate should be willing to obtain a Pharm D degree and pharmacist licensure, and have experience in prescription dispensing and controlled substance laws.

Pharmacy Operations Manager

Company: Walgreens

Location: Bloomington, IL

Posted Jan 23, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Internal Consultant - Sales

Company: Deutsche Bank

Location: Chicago, IL

Posted Jan 23, 2025

DWS Group is seeking an Internal Consultant for a role in Chicago, IL. The successful candidate will be part of a team responsible for achieving sales goals across multiple territories, educating clients on DWS investment strategies, and developing skills in analytics, presentation, process, and relationship building. The role requires knowledge of investment trends and advisor practices, a Bachelor's degree, and familiarity with Morningstar Advisor Workstation and Salesforce.com. DWS offers a competitive salary, matched 401K, generous paid time off, health and mental health benefits, family-friendly benefits, and a hybrid working model. The company is committed to diversity, equity, and creating an inclusive culture.

Account Manager, RWE Clinical Trials Remote

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

Walgreens RWE Clinical Trials is hiring an Account Manager with business development, client management, and stakeholder management skills. The role involves driving the success of the Walgreens RWE Clinical Trials business segment, managing client accounts, and developing new business opportunities. The Account Manager will be responsible for achieving budgeted sales, client account development, and strategic account planning. They will also lead the proposal process, coordinate bid defense strategy, and close potential clients for clinical trials. The ideal candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech, and a proven track record in developing business contacts.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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