Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Lift Truck Operator Temp to Hire!

Company: Pactiv

Location: Romeoville, IL

Posted Jan 23, 2025

Pactiv, a subsidiary of Reynolds Group Holding Inc., is hiring for a full-time warehouse position. The role involves assembling, loading, and unloading materials using equipment like forklifts and barcode readers. Key responsibilities include cycle counting, physical inventory support, recycling, and housekeeping duties. The company prioritizes employee health and safety, implementing COVID-19 precautions. Qualifications include experience in a fast-paced warehouse environment, forklift operation, and basic English communication skills. Benefits include competitive wages, overtime potential, bonuses, and comprehensive health benefits.

Merchandise and Stocking Associate

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 23, 2025

Retail Sales

Company: Cracker Barrel

Location: Bloomington, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Bloomington, IL. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Full-Time Assistant Manager

Company: Cinemark

Location: West Dundee, IL

Posted Jan 23, 2025

Cinemark is offering a career opportunity for an Assistant Manager role, which involves assisting in the overall operation of the theatre, ensuring policies and procedures are followed, and providing inspirational training to employees. The role includes cross-training in all departments, training and coaching team members, and preparing administrative reports. The Assistant Manager may be promoted to higher positions after six months and completion of the Management Accreditation Program. The job requires an energetic and friendly attitude, excellent guest service, and strong interpersonal skills. Benefits include an employee discount, 401(k) matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Dishwasher

Company: Cracker Barrel

Location: Decatur, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Decatur, IL emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Server

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store in Naperville, IL is seeking a server for a fast-paced, family-friendly environment. The role involves serving guests, maintaining a positive attitude, and working as a team to 'Please People'. Servers keep 100% of their tips and have flexible hours. The job requires standing for long periods, lifting up to 40 pounds, and working with food items. Cracker Barrel values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Customer Care Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A small company in Schaumburg is hiring a data entry/order entry employee for their Customer Service team. The position offers a salary of up to $38K, health benefits after 60 days, and immediate interviews with provided training. Job duties include managing documents in MS Office, order entry, matching invoices, working in the ERP database, filing, and scanning. Requirements include strong MS Office skills, 30+ WPM typing, experience in Customer Service or Order Entry, and the ability to work full-time, 8-5pm with a one-hour lunch break.

Platform Solutions Engineer

Company: Black Mountain

Location: Chicago, IL

Posted Jan 23, 2025

Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain, is seeking ambitious, smart, and creative individuals to join their team. The role involves working with a cross-functional product team to implement and support a platform that integrates core business processes and drives operational efficiency. Key responsibilities include translating business requirements into technical solutions, continuously developing and improving processes, proposing new ideas for improvement, testing product-level functionality, and managing day-to-day support processes. The ideal candidate should possess excellent problem-solving abilities, strong teamwork skills, enthusiasm for technology and business process development, exceptional communication skills, and intermediate SQL Server T-SQL skills. Allvue Systems offers a fun, fast-paced work environment with cutting-edge technology, the ability to make a significant impact, and a commitment to diversity and inclusion.

Facilities Engineer

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 23, 2025

Pactiv Evergreen Inc. is seeking a Project Engineering Manager for the design, procurement, and installation of systems or equipment related to Plant Utilities & Infrastructure. The role involves managing multiple projects, providing analysis and reports for electrical power distribution systems, coordinating with utilities for new services installations, and identifying cost-saving solutions. The ideal candidate should have a BS degree in engineering, 10+ years of experience in the engineering field, strong communication skills, and proficiency in Excel, Word, Microsoft Project, and AutoCAD. Previous hands-on experience with infrastructure equipment and familiarity with manufacturing environments is desired. Pactiv Evergreen Inc. is committed to diversity and inclusion, offering equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages