Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Software Quality Engineer

Company: Vivid Seats

Location: Chicago, IL

Posted Jan 23, 2025

Vivid Seats, a leading online ticket marketplace founded in 2001, is seeking a Software Quality Engineer to join their Vegascom team. The role involves championing quality for the platform and products, testing new software applications, and applying test methodology engineering and product knowledge. The ideal candidate should have experience in software quality principles, understanding of Object-Oriented languages, and familiarity with automation frameworks. The role offers a competitive salary range of $80,000 - $100,000 USD, along with benefits such as FLEX PTO, mental health days, medical, dental, and vision insurance, 401K matching, and discounts for attending live events. The company values diversity and offers a hybrid working model.

Clinical Science Liaison

Company: iRhythm Technologies

Location: Deerfield, IL

Posted Jan 23, 2025

iRhythm Technologies is a leading digital healthcare company dedicated to creating trusted solutions for detecting, predicting, and preventing diseases, particularly focusing on cardiac care. The company is seeking a Clinical Science Liaison to serve as the primary clinical and scientific contact for healthcare providers, ensuring appropriate use of ambulatory cardiac monitoring services. The role involves providing customer education, emphasizing regulatory compliance, and scientific exchange. The ideal candidate should have a clinical or scientific degree in health sciences, preferably with a specialization in cardiology, electrophysiology, or diagnostic sciences. They should have 3-5 years of experience in a similar role, particularly in a regulated environment. The position requires strong relationship-building and communication skills, as well as familiarity with guidelines on off-label use and other SIUU frameworks.

Staff Pharmacist FT

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 23, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Engineering Technical Services Manager

Company: Eaton

Location: Edwardsville, IL

Posted Jan 23, 2025

Internal Compliance Auditor

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Construction Safety Occupational Safety and Health Specialist

Company: Leidos

Location: Park Ridge, IL

Posted Jan 23, 2025

Leidos NISC program is recruiting for an Occupational Safety and Health Specialist based in Des Plaines, IL. The role involves overseeing safety programs, conducting hazard assessments, and developing abatement plans. The ideal candidate should have a Bachelor's or Master's degree in Occupational Health and Safety, relevant experience, and FAA security clearance. Preferred qualifications include FAA experience, military aviation background, and safety professional certifications. Leidos offers competitive benefits and a diverse, inclusive workplace.

Store Associate

Company: CVS Health

Location: McHenry, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Customer Service Representative

Company: TruGreen

Location: St. Charles, IL

Posted Jan 23, 2025

Specialty Sales Team Leader

Company: Target

Location: Villa Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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