Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Comms - Senior Manager Supply Chain & NA Communications (Chicago, US)

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

Suntory Global Spirits, a leading premium spirits company, seeks a Senior Manager for Corporate Communications. The role, based in Chicago, involves developing and executing communications strategies for the company's largest commercial business in North America and its Global Supply Chain organization. The successful candidate will focus on internal communications, engaging hourly employees, and building the company's reputation externally. Key responsibilities include partnering with leaders across key functions, managing regional and functional town halls, and providing strategic oversight of content development for stakeholder events. The ideal candidate should have excellent communication skills, a global viewpoint, strong stakeholder management skills, and a minimum of 8-10 years of corporate communications experience. The role offers a competitive salary range of $115,000-$125,000, along with benefits and opportunities for remote work.

Intern, Engineering Safety

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

Maintenance and Reliability Leader

Company: Cargill

Location: Bloomington, IL

Posted Jan 23, 2025

Cargill, a global family company, is seeking a Maintenance and Reliability Leader for its specialty oilseed processing facility in Bloomington, IL. The role involves supervising and executing maintenance practices, developing preventive maintenance programs, coordinating with other plant functions, ensuring safety guidelines, resolving maintenance priorities, overseeing maintenance activities to minimize production disruption, leading and developing a team, and managing a zero-based Maintenance and Reliability budget. The ideal candidate will have a Bachelor's degree in a related field, minimum of four years of related work experience, experience managing tasks across multiple crafts, and preferably two years of supervisory experience, experience with SAP or other CMMS, and managing a budget. The expected salary is $110,000-$135,000 with potential for a discretionary incentive award. Full-time positions are eligible for a comprehensive benefits package.

Teachers at Plainfield KinderCare

Company: KinderCare Learning Companies

Location: Plainfield, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Analyst, Case Management (Field - Must reside in Winnebago/Jo Daviess County, IL or surrounding areas)

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking a Case Management Coordinator who resides in Winnebago/Jo Daviess County, IL or surrounding areas. The role involves collaborating in the case management process, facilitating appropriate healthcare outcomes, and assisting with appointment scheduling, benefits, and education. Required qualifications include 2 years of experience in behavioral health, social services, or related fields, excellent analytical and problem-solving skills, and proficiency with standard corporate software. The pay range is $21.10 - $44.99, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Associate, Transaction Manager

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Transaction Manager at Lument's Investment Sales team will oversee all transactions and marketing execution. Key responsibilities include preparing components for BOV and OM, monitoring timelines for new offerings and properties under contract, staying updated on industry trends, and interfacing with clients and the broader Lument platform. The role requires a Bachelor's degree, 4+ years of relevant experience, strong analytical and communication skills, and proficiency in Microsoft Office. The annual base salary ranges from $70,000 to $90,000, with additional benefits including health insurance, retirement benefits, and a flexible work arrangement.

Dialysis Clinical Manager Registered Nurse - RN

Company:

Location: Chicago, IL

Posted Jan 23, 2025

The role involves managing clinical operations, ensuring quality patient care, and maintaining cost-effectiveness. Key responsibilities include coordinating patient care, leading a team, and adhering to regulatory requirements. The position requires strong leadership, technical proficiency, and a commitment to continuous quality improvement. It involves direct supervision of staff, participation in meetings, and maintaining facility integrity.

Pharmacy Manager

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 23, 2025

Teachers at Joliet KinderCare

Company: KinderCare Learning Companies

Location: Joliet, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Engineer Bridge Design

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

CN is offering a Professional Engineer role for an Engineer, Bridge Design. The role involves creating designs and leading design projects for bridges across CN's network, adhering to internal policies and AREMA guidelines. The position requires 3+ years of General Engineering experience, including 2 years in bridge design. Key responsibilities include structures design and project management, safety, training and development, and meeting tight deadlines. The role offers a competitive salary range of 85,500.00 - 112,000.00, along with bonuses, ESIP, pension, benefits, and other perks. CN provides paid training and opportunities for long-term career growth, fostering a close-knit, safety-focused culture.

PROJECT MANAGER

Company: Crown Cork & Seal USA

Location: Tinley Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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