Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peoria, IL

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

KITCHEN PLACE/LEAD CLERK

Company: Kroger

Location: Peoria, IL

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Mattoon, IL

Posted Jan 23, 2025

PHARMACY/PHARMCST-STUDENT

Company: Kroger

Location: Ottawa, IL

Posted Jan 23, 2025

Lead Production Planner

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

DELI/COFFEE SHOP BARISTA

Company: Kroger

Location: Oak Lawn, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. Key duties include exceeding service standards, demonstrating company values, promoting initiatives, maintaining cleanliness, preparing beverages, following policies, and handling cash. The role requires working in a fast-paced environment, weekends, and overtime. Qualifications include a high school diploma, customer service experience, and passing barista certification. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Oak Park, IL

Posted Jan 23, 2025

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, directing department functions, and supporting grocery operations. Responsibilities include promoting trust, communicating information, collaborating with associates, setting performance goals, training staff, adhering to laws and guidelines, and managing inventory. The role requires effective communication, basic math skills, stress management, and knowledge of food safety regulations. High school education or equivalent is required, with management and grocery experience being preferred. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Application Engineer ( Full Stack )

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

MEAT/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 23, 2025

Part Time Teller

Company: PNC

Location: Buffalo Grove, IL

Posted Jan 23, 2025

PNC is seeking a Part Time Teller for its Retail Branch organization in Buffalo Grove, IL. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The successful candidate will be customer-focused, proactive in sales, and able to leverage technology to manage financial transactions. No degree or prior experience is required, but skills in accountability, banking, client loyalty, customer experience, and problem-solving are preferred. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, 401(k) with PNC match, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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