Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Grocery Clerk

Company: Kroger

Location: Wheaton, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Treasury Management Officer - Commercial Banking

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

JPMorgan Chase is seeking a Treasury Management Officer in Commercial Banking. The role involves generating new treasury management business, maintaining client relationships, and developing a localized market and product strategy. Key responsibilities include growing revenue, creating strategic dialogues around client-centric issues, collaborating with bankers and clients at senior levels, and delivering thought leadership on working capital solutions. Required qualifications include 6+ years of cash management, sales, and relationship management experience, strong selling and negotiation skills, and excellent communication skills. Preferred qualifications include a Bachelor's degree, Certified Treasury Professional designation, and strong problem-solving abilities.

Grocery Clerk

Company: Kroger

Location: Niles, IL

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: North Riverside, IL

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Peoria, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness and correct portion sizes, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and providing excellent customer service. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Oak Park, IL

Posted Jan 23, 2025

Grocery Clerk/Ruler

Company: Kroger

Location: Edwardsville, IL

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Ottawa, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role requires strong customer service skills, effective communication, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Produce Clerk

Company: Kroger

Location: Palatine, IL

Posted Jan 23, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, maintaining product knowledge, preparing produce, and ensuring quality control. The role also involves reinforcing safety programs, managing conflicts, and upholding company values. Qualifications include stress management, communication skills, basic math knowledge, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Orland Park, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Ottawa, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

STORE/NIGHT CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and embodying the company's core values. Responsibilities include promoting trust, gaining product knowledge, ensuring product freshness, adhering to food safety regulations, and maintaining a positive attitude. Qualifications include stress management, basic math skills, effective communication, and retail experience is a plus. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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