Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: O'Fallon, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Kilbourne, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Cyber Systems Operations

Company:

Location: Champaign, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Cyber Systems Operations

Company:

Location: O'Fallon, IL

Posted Jan 23, 2025

Senior Manager - Aircraft Cybersecurity Operations

Company:

Location: Chicago, IL

Posted Jan 23, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Senior Developer - Information Technology

Company:

Location: Hickory Hills, IL

Posted Jan 23, 2025

United Airlines is currently experiencing a period of growth and innovation, aiming to become the best airline in aviation history. They are committed to diversity and inclusion, offering competitive benefits and opportunities for career advancement. The Senior Software Developer role, based in Chicago, involves developing critical applications, working with a team of developers, and focusing on cloud-based solutions. The ideal candidate should have a Bachelor's degree in a relevant field, 5+ years of full-stack development experience, proficiency in React, Typescript, C#, Node.js, and AWS technologies, and a strong understanding of accessibility fundamentals.

Cyber Systems Operations

Company:

Location: Freeport, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses and background investigations, and age restrictions.

Senior Developer - Information Technology

Company:

Location: Oak Park, IL

Posted Jan 23, 2025

United Airlines is currently experiencing a period of growth and innovation, aiming to become the best airline in aviation history. They are committed to diversity and inclusion, offering competitive benefits and opportunities for career advancement. The Senior Software Developer role, a hybrid position based in Chicago, involves developing critical applications, working with a team of developers, and focusing on cloud-based solutions. The ideal candidate should have a Bachelor's degree in a relevant field, 5+ years of full-stack development experience, proficiency in React, Typescript, C#, Node.js, and AWS technologies, and a strong understanding of accessibility fundamentals.

Cyber Systems Operations

Company:

Location: Woodstock, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Tinley Park, IL

Posted Jan 23, 2025

Rehab Nursing Tech I - C. N. A.

Company:

Location: Hoffman Estates, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Galesburg, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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