Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

US Private Bank- General Service Associate

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

J.P. Morgan is seeking a General Service Associate for the U.S. Private Bank. The role involves maintaining and enriching client relationships, providing telephone-based support, and partnering with various teams to deliver seamless client service. Key responsibilities include researching and resolving client inquiries, adhering to controls policies, and utilizing multiple systems for efficient service. Required qualifications include strong communication skills, proficiency in Microsoft Office Suite, and the ability to work under pressure. Preferred qualifications include a college degree, client service experience, and familiarity with financial products. J.P. Morgan offers competitive total rewards, comprehensive benefits, and a diverse and inclusive work environment.

Principal Solution Architect

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2081)

Company: Target

Location: North Riverside, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, promoting Target's benefits and services, and maintaining a clean work area. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

H&M Sales Advisor - Orland Square Park

Company: H&M

Location: Orland Park, IL

Posted Jan 23, 2025

The Sales Advisor role at H&M involves providing excellent customer service, guiding customers through the store and omnichannel experience, promoting products and sustainability initiatives, and maintaining a clean sales floor. The ideal candidate is passionate about fashion, communicative, creative, and has sales experience. H&M values diversity, offers competitive benefits, and promotes a positive work environment.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1437)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $17.25 USD. The pay range is $17.25 USD - $25.90 USD per hour. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. Target values team members' growth and offers training. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment.

Pharmacy Intern - Grad

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 23, 2025

Software Engineer

Company: CSC

Location: Buffalo Grove, IL

Posted Jan 23, 2025

General Merchandise, Closing, Fulfillment (T1950)

Company: Target

Location: Hoffman Estates, IL

Posted Jan 23, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $16.75 USD and a pay range of $16.75 USD - $25.15 USD. The role involves a dynamic work environment, where team members help guests discover joy in everyday life. Responsibilities include creating a welcoming experience, engaging with guests, and managing order pickup, drive up, and ship to home orders. The ideal candidate should be at least 18, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment.

Senior Principal Business Strategy Analyst - Payments

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity in the Transaction Products team, a part of the Core Products organization. The role involves working on strategic opportunities for emerging transaction capabilities, conducting market research, and collaborating with leadership to execute initiatives. The company values unique qualities and encourages growth, offering a chance to make a difference in a leading digital banking and payments company. The position requires a Bachelor's degree in Business Administration or related field and 6+ years of experience in M&A, investment banking, corporate development, transaction advisory, consulting, or related fields. The role involves researching industry trends, conducting analysis, and developing presentation materials. The base pay ranges from $106,000.00 to $178,800.00, with additional incentives possible. Discover is committed to a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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