Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: Oak Lawn, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Roadside Assistance Technician / Tow Driver

Company: The Auto Club Group

Location: Evergreen Park, IL

Posted Jan 23, 2025

The AAA The Auto Club Group is currently hiring for a full-time Roadside Assistance Technician position. This role involves providing peace of mind to members by assisting with vehicle problems and ensuring they are safely back on the road. Key responsibilities include operating service trucks and equipment, utilizing GPS for location services, and offering excellent customer service. The company offers competitive pay, sign-on bonuses, shift premiums, comprehensive benefits, and opportunities for professional development. Required qualifications include a high school diploma, valid driver's license, ability to lift up to 75 pounds, and passing pre-employment checks. Preferred qualifications include prior vehicle servicing experience and tow truck operation.

Business Consulting Internship Summer 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 23, 2025

CCC Intelligent Solutions Inc. is offering a Business Consulting Internship for Summer 2025. The role involves gaining experience in data analytics, customer experience (CX), and consulting. Interns will work with various teams including Solutions & Consulting, Field Consulting, Customer Success, and Product Management. Key responsibilities include analyzing data, preparing presentations, visiting customers, and learning SaaS products. CCC provides a breadth and depth of experience across multiple areas, unlike traditional consulting firms. The company values integrity, customer focus, innovation, diversity, tenacity, and connection, offering competitive compensation and benefits.

Specialty Sales (Style, Tech, Beauty) (T0834)

Company: Target

Location: Elgin, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.00 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1176)

Company: Target

Location: Arlington Heights, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to multitask. Target values teamwork, guest satisfaction, and continuous learning. The role is fast-paced, involving tasks like scanning, bagging, and assisting with returns, while maintaining a clean work area.

Senior Business Systems Engineer - SAP FICO (Controlling & Tax)

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Business Systems Engineer. The role involves leading the design, configuration, and implementation of SAP FICO modules, including Profitability Analysis, Product Costing, Material Ledger, COPA, Profit Center Accounting, Taxation, and integrations. The candidate should have 7+ years of experience in SAP FICO modules and 5+ years in taxation. The position offers a base pay compensation range of $93,000.00 to $154,900.00, with potential for more based on factors like geographic location and experience. The company is committed to equal employment opportunity and fostering an inclusive environment.

Veterinarian

Company: Banfield Pet Hospital

Location: Naperville, IL

Posted Jan 23, 2025

Senior Sox Auditor

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Principal Product Owner - Home Loans

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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