Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Part Time Teller

Company: PNC

Location: Peoria, IL

Posted Jan 23, 2025

PNC is seeking a Part Time Teller for its Retail Branch organization in Morton, Illinois. The role involves providing exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The successful candidate will deliver a unique customer experience, improve financial wellbeing, and increase share of wallet. No degree is required, and prior experience is not necessary. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, 401(k) with PNC match, and more. The base salary is between $37,440.00 - $44,000.00.

Lead Transmission Line Engineer

Company: Leidos

Location: Chicago, IL

Posted Jan 23, 2025

Leidos, a Fortune 500 company, is seeking a Lead Transmission Line Engineer to manage a dynamic team in a fast-paced environment. The role involves designing electric transmission line projects, applying various standards, and directing a team of engineers. The successful candidate will also be responsible for client relations, staff management, proposal development, and new business capture. The position offers a senior leadership role with opportunities for career development and growth. The project is currently in the proposal stage, providing a unique chance to shape and influence it from the start.

Pharmacy Technician

Company: CVS Health

Location: Ottawa, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Teachers at 80th Avenue KinderCare

Company: KinderCare Learning Companies

Location: Tinley Park, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Senior Transmission Line Engineer (REMOTE)

Company: Leidos

Location: Chicago, IL

Posted Jan 23, 2025

Leidos is seeking a Senior Transmission Line Engineer for a remote or hybrid role. The successful candidate will work on challenging electric transmission line design projects for high-voltage and extra high-voltage systems. They will apply various standards in engineering and design, perform analyses, prepare documents, and collaborate with a multi-person team. The role requires a Bachelor's degree in Civil Engineering, at least six years of relevant experience, and knowledge of specific codes and standards. Leadership experience and the ability to work independently are essential. The position offers competitive benefits and a diverse, inclusive workplace.

Administrative Assistant

Company: DaVita

Location: Rockford, IL

Posted Jan 23, 2025

DaVita, a healthcare company, is seeking an Administrative Assistant for their Rockford, Illinois facility. The role involves supporting outpatient and hospital facilities, ensuring accurate completion of various documents, and assisting patients with transportation and appointments. The company culture emphasizes a community-first approach, with a focus on patient-centered care, clinical excellence, and employee development. Benefits include comprehensive healthcare, 401k match, paid time off, and professional development opportunities. The ideal candidate should have excellent computer and clerical skills, type 60 WPM, and preferably have medical secretary certification and at least 1 year of related experience.

Teachers at 179th Street KinderCare

Company: KinderCare Learning Companies

Location: Tinley Park, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Branch Office Administrator

Company: Edward Jones

Location: Rock Island, IL

Posted Jan 23, 2025

Edward Jones is seeking a Branch Office Administrator (BOA) for a full-time position. The role involves working closely with Financial Advisors to help clients achieve their long-term financial goals. BOAs are valued members of the client team, with responsibilities including delivering exceptional service, participating in annual business planning, and identifying opportunities for additional services. The company offers comprehensive training, a supportive network, and competitive benefits. Key skills required include relationship building, problem-solving, critical thinking, and proficiency in office technology.

Store Manager In Training

Company: CVS Health

Location: Rockford, IL

Posted Jan 23, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key responsibilities include effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth with a team of leaders and offers a competitive pay range, comprehensive benefits, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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