Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Unit Clerical

Company: Sodexo

Location: Bourbonnais, IL

Posted Jan 23, 2025

Sodexo is seeking a Senior Unit Clerical for full-time employment at Olivet Nazarene University. The role involves clerical tasks, document management, customer service, and adherence to corporate guidelines. The company offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. Sodexo values diversity and inclusion, fostering a respectful and fair work environment.

FROZEN FOOD/LEAD CLERK

Company: Kroger

Location: Freeport, IL

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Outside Sales Professional

Company: Rentokil Terminix

Location: Marion, IL

Posted Jan 23, 2025

The text describes a job opportunity for a Residential Sales Specialist at Rentokil, a global leader in pest control. The role involves selling pest management services and products to new and existing residential customers, assessing their needs, and providing expert knowledge of the company's offerings. Benefits start on the first day with no waiting period. Rentokil is committed to professional growth, offering training, development programs, tuition reimbursement, and a comprehensive benefits package including health, dental, vision, disability, and life insurance. The company promotes from within, offers performance incentives, and prioritizes work-life balance.

Contract Negotiation Manager

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

Facilities Maintenance Electrician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and utilizing predictive maintenance technologies. The role requires a high school diploma or equivalent, technical degree, and relevant industry experience. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Career Educator Seneca Lane KinderCare

Company: KinderCare Learning Companies

Location: Bolingbrook, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Employer Brand Program Manager, Events & Partnerships, Americas

Company: Adyen

Location: Chicago, IL

Posted Jan 23, 2025

Adyen, a financial technology platform serving clients like Meta, Uber, H&M, and Microsoft, is seeking an Employer Brand Program Manager for the Americas. The role involves strategizing, planning, and executing high-visibility employer brand initiatives, managing events and partnerships, and collaborating with various teams. The ideal candidate should have 5+ years of events marketing experience, a strong track record of driving results, and passion for DEI. The role is based in Chicago and offers a salary range of $115,000-$160,000.

Art Director, Digital Product

Company: CapTech

Location: Chicago, IL

Posted Jan 23, 2025

Cook

Company: Sodexo

Location: Chicago, IL

Posted Jan 23, 2025

Sodexo is seeking a full-time Cook for their Gateway Alcohol & Drug Rehabilitation facility in West Chicago. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. The job offers a pay range of $17.00 per hour, a flexible work environment, and comprehensive benefits including training, advancement opportunities, and a full array of health, wellness, and retirement benefits. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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