Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

EHS Manager

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Retail Loss Prevention Detective

Company: The TJX Companies, Inc.

Location: Vernon Hills, IL

Posted Jan 23, 2025

TJ Maxx offers a dynamic work environment with a commitment to the thrill of the find, featuring diverse products from designers to statement jewelry. The company values honesty, integrity, and safety, providing opportunities for career growth in loss prevention. Benefits include discounts, 401(k) contributions, and various insurances. The starting pay range is $14.30 to $20.00 per hour, with potential for growth based on skills and experience. TJ Maxx embraces diversity and inclusivity, encouraging employees to bring their unique perspectives to work.

Actuary - Accountable Care

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is seeking a highly motivated and experienced actuary to join their fast-growing organization. The actuary will be responsible for evaluating the impact of Medicare quality and risk adjustment programs on MA risk contracts and ACOs, developing analytics strategies, and building models to improve healthcare service utilization. The role involves conducting actuarial and risk adjustment analyses, preparing comprehensive reports, and presenting analysis results to various audiences. Required qualifications include a Bachelor's degree, 3+ years of relevant experience, ASA or close to ASA, strong knowledge of Medicare Advantage products, and expertise in SQL, SAS, Python, or R. The pay range is $60,300.00 - $145,860.00.

Manager Front Store Strategic Finance

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 23, 2025

CVS Health is seeking a Manager Front Store Strategic Finance to lead financial analysis of the Front Store business. The role involves providing independent evaluations, building digestible tools and reports, and offering data-driven insights to improve healthcare services. The ideal candidate should have retail or CPG industry experience, with a focus on budgeting, forecasting, and financial reporting. They must have 5+ years of experience in P&L oversight, Retail ERP systems, and Microsoft Excel. The role is hybrid, with potential locations in Cumberland, RI or Chicagoland area. The pay range is $66,330.00 - $145,860.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Solar Appointment Setter

Company: Sunrun

Location: Rockford, IL

Posted Jan 23, 2025

Sunrun, a leading U.S. solar, storage, and energy services company, is hiring for a retail position. The role involves acting as the face of Sunrun in a designated partner retail store, building relationships, and educating potential customers on renewable energy and storage solutions. The successful candidate will have strong communication skills, technology skills, resilience, self-motivation, and passion for the mission. Sunrun offers a full benefits package, competitive sales commissions, and opportunities for career advancement. The top performers can earn up to $160,000/year.

Sr Product Manager

Company: Here Technologies

Location: Chicago, IL

Posted Jan 23, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $20.00 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Part Time (20 Hours) Associate Banker Springfield East Branch, Springfield , IL

Company: JPMorgan Chase

Location: Springfield, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Food Service General Manager

Company: Aramark

Location: Homewood, IL

Posted Jan 23, 2025

Aramark Healthcare is seeking a Food Service General Manager for University of Chicago - Ingalls. The role involves leading and managing dining operations, ensuring food services align with the Executional Framework, and coaching employees. The compensation ranges from $60,940 to $100,000, with additional benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include maintaining safety and sanitation standards, building revenue, managing budgets, and ensuring compliance with policies and regulations.

Lead Policy & Procedure Specialist - TPRM Learning

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a role focused on maintaining and improving the risk environment, specifically in the TPRM module. The successful candidate will develop system documentation, support change management, and ensure record completeness and accuracy. They will also perform user system testing, policy and procedure quality control, and work on improving oversight controls. The role requires a Bachelor's degree in a relevant field and 2+ years of experience in customer services, financial services, operations strategy, or related fields. Discover values diversity and offers a competitive compensation package, benefits, and a collaborative culture.

Environmental Services Attendant

Company: Sodexo

Location: Minooka, IL

Posted Jan 23, 2025

Personal Banker - Bilingual Spanish

Company: PNC

Location: Kankakee, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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