Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cook

Company: Sodexo

Location: Macomb, IL

Posted Jan 23, 2025

Sodexo is seeking a Cook for full-time or part-time positions at Western Illinois University. The role involves preparing and creating nutritious dishes, serving customers, and reducing food waste. Sodexo values teamwork, adaptability, reliability, and a safe working environment. Benefits include flexible work, training opportunities, and a comprehensive benefits package. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Retail Sales Merchandiser

Company:

Location: Chicago, IL

Posted Jan 23, 2025

Retail Sales Associate (Early Morning) - Pacific Coast Plaza

Company: Gap Inc.

Location: Orland Park, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recognized as one of the World's Best Employers and Best Employers for Diversity in 2022.

Food Service Worker

Company: Sodexo

Location: Gurnee, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Aurora, IL

Posted Jan 23, 2025

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T0927)

Company: Target

Location: Evanston, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is seeking a Style Consultant. The role involves providing excellent guest service, maintaining a welcoming and organized sales floor, and staying updated on industry trends. Key responsibilities include creating a guest-ready shopping environment, executing visual merchandising, and ensuring product availability. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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