Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1437)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $17.25 - $25.90 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Food Service Worker Lead

Company: Aramark

Location: Aurora, IL

Posted Jan 23, 2025

The job posting is for a Food Service Lead position at Grande Park Elementary School in Oswego School District #308. The role involves assisting with food preparation, portioning meals, and serving customers. The position requires strong leadership skills, food service experience, and excellent customer service. The schedule is Monday to Friday, 8am to 2pm, offering a great work-life balance with no nights, weekends, or holidays. Responsibilities include overseeing kitchen operations, ensuring timely and effective service, maintaining cleanliness, and handling customer complaints with a positive attitude. Aramark, the employer, values equal employment opportunities and career development.

Senior Applied Scientist

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 23, 2025

Thomson Reuters Labs in the USA is recruiting Senior Applied Scientists with expertise in Machine Learning/NLP. The role involves designing and delivering AI solutions, managing end-to-end model development, and collaborating with stakeholders. The company offers a comprehensive benefits package, a culture of equality and diversity, and opportunities for professional growth. The ideal candidate should have a PhD in a relevant discipline or equivalent experience, and a proven track record in building IR/NLP systems for commercial applications.

Senior Director of Cybersecurity Architecture

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

JPMorgan Chase is offering a Senior Principal Cybersecurity Architect position within the Global Banking Line of Business. The role involves providing deep cybersecurity expertise, advising on cybersecurity strategy, and leading the development of multiple products, applications, and technologies. The ideal candidate should have formal training or certification in software engineering, 10+ years of applied experience, and expertise in cloud security, data security, infrastructure security, and more. The company offers a competitive total rewards package, comprehensive benefits, and a culture that values diversity, equity, and inclusion.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1213)

Company: Target

Location: Bolingbrook, IL

Posted Jan 23, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Senior Associate Application Engineer (Full Stack)

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a Software Engineer with a positive sentiment. The role involves programming features and test cases unattended, learning complex software engineering practices, and contributing to agile ceremonies. The company values unique skills and offers growth opportunities. Qualifications include a Bachelor's in Computer Science, 1+ years in IT Engineering, and an Advanced Beginner technical proficiency. Bonus points for Agile experience, ReactJS, Java, and understanding of CI/CD pipelines. The base pay ranges from $73,500 to $124,300 with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more.

Food and Beverage , Food Service, Starbucks, Deli, Bakery (T2081)

Company: Target

Location: North Riverside, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is seeking a Food & Beverage Expert. The role involves delivering exceptional guest service, maintaining food safety standards, and executing Food & Beverage processes. Previous food or grocery experience is preferred but not required. The position offers opportunities for skill development and career growth. Target values teamwork, guest service, and a fun, energetic work environment.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1950)

Company: Target

Location: Hoffman Estates, IL

Posted Jan 23, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages