Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Evergreen Park, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, and maintaining a clean, orderly pharmacy department. Walgreens values customer service, encouraging employees to engage customers, resolve issues, and deliver a positive experience. The company also supports personal development, with opportunities for PTCB certification and continuing education.

Shift Lead

Company: Walgreens

Location: Crestwood, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Park Ridge, IL

Posted Jan 23, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and ensuring compliance with regulations. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Pharmacist- Sign-On Bonus and Relocation Available

Company: Walgreens

Location: Bloomington, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain regulatory compliance, and ensure accurate processing of insurance claims. They also assist in staff hiring, training, and performance management, and maintain current knowledge and skills in pharmacy and healthcare.

Warehouse Team Member

Company: Diageo

Location: Plainfield, IL

Posted Jan 23, 2025

Diageo, a world-leading premium drinks company, invites applications for a role in their Plainfield facility. The position involves operating warehouse machinery, monitoring processes, and maintaining quality standards. The company emphasizes a zero-harm environment and encourages teamwork. Responsibilities include lifting heavy items, using forklifts, and maintaining cleanliness. The ideal candidate should have relevant warehouse experience, excellent communication skills, and a willingness to work flexible shifts.

Senior Knowledge Analyst - Loyalty & Subscription Program Strategy

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 23, 2025

BCG's Loyalty & Subscriptions business is expanding and seeks a Senior Knowledge Analyst. This role involves collaborating with consulting teams to deliver high-impact analyses for Loyalty program design and optimization. The ideal candidate will have strong analytical skills, an entrepreneurial mindset, and excellent networking abilities. They will augment consulting teams on casework, conduct in-depth analyses of client Loyalty programs, and develop strategies to improve customer retention and lifetime value. The role requires 3-6+ years of Loyalty program experience, strong financial analysis skills, and fluency in English.

H&M Sales Advisor

Company: H&M

Location: Aurora, IL

Posted Jan 23, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: DeKalb, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Inventory Control Coordinator

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 23, 2025

Community Management Intern

Company: Walgreens

Location: Oak Park, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include registering sales, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from various sources, participating in meetings, and completing special assignments. Basic qualifications include being a student, fluency in English, and flexibility for various shifts. Preferred qualifications include knowledge of store inventory control.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages