Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Dishwasher

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Shiloh, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Cook

Company: Cracker Barrel

Location: Rockford, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Rockford, IL location. The Cook will be responsible for preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The role involves standing for long periods, lifting up to 40 pounds, and working with hot and cold food items. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits. Employees can expect flexible schedules, health, vision, and dental benefits, a 401K with company matching, vacation time, and a 35% discount on restaurant and retail items.

Developer 3

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

Server

Company: Cracker Barrel

Location: Romeoville, IL

Posted Jan 23, 2025

Cook

Company: Cracker Barrel

Location: Rock Island, IL

Posted Jan 23, 2025

Dishwasher

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Naperville, IL emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Server

Company: Cracker Barrel

Location: Bourbonnais, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store in Bourbonnais, IL is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. The company emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and comprehensive benefits including weekly pay, health benefits, and a 401K plan. The job description also highlights the company's commitment to equality and its stance against racism.

Foot & Ankle Sales Representative - Peoria, IL

Company: Stryker

Location: Peoria, IL

Posted Jan 23, 2025

Stryker is seeking a Foot & Ankle Sales Representative. The ideal candidate is a hard-working, competitive, and results-oriented salesperson with a Bachelor's Degree or equivalent experience. They should be knowledgeable about sales strategies, office technologies, and have experience in building relationships with surgeons and hospitals. The role involves selling Stryker's Foot & Ankle products, requiring a high degree of intensity and commitment. The company offers competitive benefits, including health insurance, retirement plans, and opportunities for career growth. Stryker is a global leader in medical technologies, impacting over 130 million patients annually.

Cook

Company: Cracker Barrel

Location: Edwardsville, IL

Posted Jan 23, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, capable of standing for long periods, lifting up to 40 pounds, and understanding and following instructions. Cracker Barrel values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Host

Company: Cracker Barrel

Location: Bloomington, IL

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Bloomington, IL, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture is described as family-oriented, with a focus on employee wellbeing and success.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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