Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

CHEESE SHOP/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Personal Banker

Company: PNC

Location: Plainfield, IL

Posted Jan 23, 2025

Registered Nurse Coordinator

Company: DaVita

Location: Chicago, IL

Posted Jan 23, 2025

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Hickory Hills, IL

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, educates clients about wellness plans and preventative care, and handles administrative tasks. They are expected to live by Mars, Inc.'s Five Principles, demonstrating leadership, customer focus, integrity, and strong communication skills. The role requires multi-tasking, problem-solving, and the ability to work with pets and in a high-noise environment.

Pharmacy Intern - Grad

Company: CVS Health

Location: Freeport, IL

Posted Jan 23, 2025

Director, Accounting

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

General Manager - Southwest Plaza - IL

Company: Gap Inc.

Location: Springfield, IL

Posted Jan 23, 2025

BEER-WINE-LIQR/CLERK

Company: Kroger

Location: Crystal Lake, IL

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and demonstrating company values. Responsibilities include promoting trust, gaining product knowledge, executing promotions, maintaining product quality, ensuring safety, and staying current with ads. Qualifications include being 21, handling stress, effective communication, basic math skills, and beer/wine/liquor experience is desired. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Technician

Company: CVS Health

Location: Aurora, IL

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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