Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Technical Consultant

Company: SUSE

Location: Chicago, IL

Posted Jan 23, 2025

SUSE is a global leader in open source solutions, with over 60% of the Fortune 500 relying on their services. They are expanding their consulting team, seeking experienced Linux consultants with strong technical skills and interpersonal abilities. The role involves designing, reviewing, and implementing Linux environments, working closely with customers, and collaborating with SUSE's engineering and support teams. SUSE values inclusivity, empowerment, and integrity, offering a dynamic environment for career growth. The company is committed to equal opportunity and encourages applicants from diverse backgrounds.

Shift Lead

Company: Walgreens

Location: Naperville, IL

Posted Jan 23, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Oak Park, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, and maintaining a clean, orderly pharmacy department. Walgreens values customer service, encouraging employees to engage customers, resolve issues, and deliver a positive experience. The company also supports personal development, with opportunities for PTCB certification and continuing education.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Vernon Hills, IL

Posted Jan 23, 2025

Store Manager Unassigned

Company: Walgreens

Location: Rock Island, IL

Posted Jan 23, 2025

The role involves learning Walgreens' operations and ways of working to lead full store operations, including front-end and pharmacy. The individual is responsible for completing an accelerated development track to Store Manager, shadowing or assisting the Store Manager, and overseeing store operations. This includes customer engagement, resolving complaints, and ensuring a positive customer experience. The role also involves operations management, business performance management, and people & performance management. The individual must be fluent in English, willing to work flexible hours, and have retail management experience. Preferred qualifications include PTCB certification, a Bachelor's degree, and managerial experience in retail or hospitality.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Lake Zurich, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, and maintaining a clean, orderly pharmacy department. Good math and computer skills are preferred, along with PTCB certification. The position offers opportunities for training, personal development, and career advancement.

Shift Lead

Company: Walgreens

Location: Arlington Heights, IL

Posted Jan 23, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Evanston, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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