Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Member Frontline Cashier

Company: Walmart

Location: Champaign, IL

Posted Jan 23, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Plainfield, IL

Posted Jan 23, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong history and commitment to customer service, offering opportunities for growth and flexibility.

Registered Client Service Associate

Company: Morgan Stanley

Location: Lake Zurich, IL

Posted Jan 23, 2025

The Registered Client Service Associate role at Morgan Stanley involves providing exceptional service to clients and supporting Financial Advisors/Private Wealth Advisors. Key responsibilities include client support, administrative tasks, and contributing to the FA/PWA's marketing strategy. The ideal candidate should have strong interpersonal skills, a client-first mindset, and relevant financial services knowledge. A high school diploma or equivalent is required, with a college degree preferred. Relevant certifications (Series 7, 66, 63, 65) and industry experience are also needed. The role offers a competitive salary range and comprehensive benefits package.

Senior Financial Analyst

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A client in Downers Grove, Illinois is looking for a Financial Analyst with technical and analytical skills. The role involves database management, financial analysis, and database maintenance for the retail division. Essential qualifications include Visual Basic experience, a Bachelor's Degree in Finance or Accounting, advanced Microsoft Excel skills, 4+ years of financial analysis experience, and SQL experience. The position is initially a contract-to-hire role.

Merchandise and Stocking Associate

Company: Walmart

Location: O'Fallon, IL

Posted Jan 23, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Elgin, IL

Posted Jan 23, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and solving problems to ensure tasks are completed with excellence. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off. Sam's Club also provides education benefits through Live Better U.

Customer Service Representative $18/HR

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A Customer Service Representative position is available in Rolling Meadows, IL. The role involves sending order confirmations, checking back-order status, resolving customer requests, and updating SAP Business One. The ideal candidate should have proven experience in a team-oriented environment, proficiency in Microsoft Office, and excellent communication skills. Experience with SAP/ERP and Excel is required. Benefits include high salaries, medical, dental, vision insurance, 401K, and monetary bonuses. Addison Administrative & HR offers permanent employment opportunities, direct connections with hiring managers, and professional development support.

Human Resources Generalist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Elk Grove Village, IL

Posted Jan 23, 2025

Member Frontline Cashier

Company: Walmart

Location: Elgin, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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