Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

2026 Summer Internship, Early Careers - CIB Commercial Real Estate

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 23, 2025

Wells Fargo is inviting applications for the 2026 Commercial Real Estate Summer Internship Program in Corporate and Investment Banking. The program offers a comprehensive professional and educational experience, including on-the-job training, analytical training, and networking opportunities. Interns will work in a specific Commercial Real Estate business and location, based on candidate preference and business need. The program duration is 10 weeks, with locations in Charlotte, Chicago, Dallas, and New York. Pay range is $48-$53 hourly. Required qualifications include 6+ months of work experience or equivalent. Desired qualifications include a Bachelor's degree, strong analytical skills, excellent communication skills, and intermediate Microsoft Office skills.

Branch Office Administrator

Company: Edward Jones

Location: Champaign, IL

Posted Jan 23, 2025

Edward Jones is seeking a Branch Office Administrator (BOA) for a full-time position in Champaign, IL. The role involves working closely with Financial Advisors to help clients achieve their long-term financial goals. BOAs are valued members of the client team, with responsibilities including delivering exceptional service, participating in annual business planning, and identifying opportunities for additional services. The company offers comprehensive training, a supportive network, and competitive benefits. Key skills required include relationship building, problem-solving, critical thinking, and proficiency in office technology.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Joliet, IL

Posted Jan 23, 2025

The job description outlines a role at a veterinary clinic that involves embodying the Five Principles of Mars, Inc. The role requires assisting veterinarians and technicians, ensuring high-quality pet care, and maintaining a productive work environment. Key responsibilities include providing professional service, educating clients, maintaining accurate medical records, ensuring safety, and mentoring other paraprofessionals. The role also involves performing procedures without veterinarian or technician assistance, and assisting with surgeries as needed.

Deputy Chief Engineer

Company: Leidos

Location: O'Fallon, IL

Posted Jan 23, 2025

Product Manager

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a product manager. The role involves owning a piece of the product roadmap, leading a team, and collaborating with engineering. Essential functions include managing timelines, resources, and blockers, establishing metrics, and understanding business objectives and user feedback. The ideal candidate has 3+ years of product management and technology development experience, strong communication skills, and problem-solving abilities. Healthcare industry experience is preferred. Q-Centrix offers a competitive salary, robust benefits, and a supportive work environment.

Senior Technician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and utilizing predictive maintenance technologies. The role requires a high school diploma or equivalent, technical degree, and relevant industry experience. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Site Supervisor

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. The company aims to improve factory efficiency and safety. Key responsibilities include managing safety programs, driving housekeeping standards, promoting strategic initiatives, and fostering employee growth. Essential skills include strong communication, computer literacy, and at least 3 years of relevant experience. ATS is committed to equal employment opportunities.

(USA) Tire & Battery Technician - Automotive

Company: Walmart

Location: Park Ridge, IL

Posted Jan 23, 2025

As a Tire & Battery Center Technician, you will work in both sales and service areas, collaborating with team members to provide safe and efficient service. You will be an expert in tire and battery industry guidelines, equipment operations, and Point of Sale systems. Utilizing digital tools, you will plan for sales, improve service experience, and elevate associate engagement. You will also be an owner, communicating needs, tracking returns, and maintaining inventory standards. As a talent ambassador, you will be a brand advocate, valuing the member's experience and mentoring others. Competitive pay, performance-based bonuses, and various benefits are offered.

4am Inbound (Stocking) (T1167)

Company: Target

Location: Northbrook, IL

Posted Jan 23, 2025

Associate Counsel

Company: CVS Health

Location: Northbrook, IL

Posted Jan 23, 2025

Tax Senior

Company: Deloitte

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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