Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Maintenance Technician 2

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target is currently hiring for an Engineering & Facilities Maintenance Technician 2 (MT2) position in a Supply Chain Facility. The role involves assisting in the installation, maintenance, and repair of automated material handling equipment, ensuring high equipment availability rates. The job includes using preventive and predictive maintenance processes, troubleshooting equipment breakdowns, and collaborating with other technicians to perform Root Cause Analysis for equipment failures. Benefits include competitive pay, comprehensive health benefits, 401(k), employee discount, and various other perks. The ideal candidate should have a high school diploma, PC competency, and experience in preventive/predictive maintenance, electrical and electronic principles, and basic metal fabrication.

Private Client Advisor II

Company: Bank of America

Location: Chicago, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Carbondale, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Edwardsville, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: O'Fallon, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Cyber Systems Operations

Company:

Location: Jacksonville, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure they function properly and are secure from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, one must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Senior Home Lending Advisor - Winnetka IL

Company: JPMorgan Chase

Location: Wilmette, IL

Posted Jan 22, 2025

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves serving as the primary point of contact for customers throughout the loan process, providing training to the branch team, and collaborating with marketing efforts to create an outstanding customer experience. The ideal candidate will have a Bachelor's degree, 3+ years of mortgage lending experience, and strong communication skills. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Dodd Frank/Truth in Lending Act qualification requirements. Chase offers a competitive total rewards package and values diversity and inclusion.

Cyber Systems Operations

Company:

Location: Sheffield, IL

Posted Jan 22, 2025

Sales Consultant

Company:

Location: Cary, IL

Posted Jan 22, 2025

Mattress Firm is offering a Sleep Expert position with extensive customer-centric training, excellent career growth opportunities, and comprehensive benefits. The role involves creating a customer-focused environment, providing technical knowledge, driving sales, and maintaining customer relationships. Mattress Firm emphasizes its commitment to helping people sleep well to live well, investing in new associates' training and offering performance-based bonuses. The company values diversity and inclusion, and encourages diverse candidates to apply.

Retail Associate, PT - Rosemont

Company: NIKE, Inc.

Location: Rosemont, IL

Posted Jan 22, 2025

NIKE, Inc. is seeking a dynamic Retail Associate to join their team. The role involves being the face of NIKE, providing exceptional customer service, and sharing a passion for sports and style. The company culture thrives on diversity, innovation, and growth. Benefits include product discounts, paid time off, health benefits, and opportunities for professional development. The starting hourly rate is $17.50, with part-time hours available. NIKE is committed to fostering an inclusive environment and offers equal employment opportunities.

Cyber Systems Operations

Company:

Location: Charleston, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Cyber Systems Operations

Company:

Location: Mattoon, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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