Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Niles, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a Bachelor's degree in a STEM or Engineering field, 9+ years of related experience, and a proven ability to communicate technical concepts to non-technical audiences.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Rehab Nursing Tech I - C. N. A.

Company:

Location: Gurnee, IL

Posted Jan 22, 2025

Encompass Health Rehabilitation Institute of Libertyville is seeking a Rehab Nursing Technician I. The role involves providing direct patient care, assisting RNs or LPNs, and promoting patient satisfaction and outcomes. The position offers opportunities for career growth, including a dedicated RNT Career Framework program. Encompass Health, a national leader in post-acute care, fosters continuous learning and growth, and offers competitive compensation and benefits.

Physician - Surgical Oncology

Company: Ascension Illinois

Location: Chicago, Illinois

Posted Jan 22, 2025

Ascension Medical Group is offering a Surgical Oncology position in Chicago, IL. The role involves working with a multi-disciplinary team, including partnership with University of Chicago Medicine Oncologists, in a modern clinical space at Ascension Saint Joseph Hospital. The hospital, established in 1868, is a five-star rated facility with robust regional referral opportunities. The successful candidate should have an interest in developing and expanding the current practice. Benefits include paid time off, various health insurance options, retirement benefits, disability coverage, parental leave, adoption assistance, and tuition reimbursement.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Elk Grove Village, IL

Posted Jan 22, 2025

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Senior Manager - Aircraft Cybersecurity Operations

Company:

Location: North Riverside, IL

Posted Jan 22, 2025

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Senior Developer - Information Technology

Company:

Location: Homewood, IL

Posted Jan 22, 2025

United Airlines is currently experiencing a period of growth and innovation, aiming to become the best airline in history. They are seeking a Senior Software Developer for a hybrid role in Chicago, responsible for developing critical applications, working with a team of developers, and focusing on delivering cloud-based solutions. The role involves managing the full development life cycle, serving as a technical expert, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in a relevant field, 5+ years of full-stack development experience, proficiency in React, Typescript, C#, Node.js, and AWS/cloud technologies, and a deep understanding of accessibility fundamentals.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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