Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Android QA Engineer

Company: TransUnion

Location: Chicago, IL

Posted Jan 22, 2025

TransUnion offers a welcoming and innovative work environment with opportunities for skill development and collaboration. They seek a candidate with 1+ years of quality assurance experience, proficiency in Android development languages, and strong interpersonal skills. The role involves training in device recognition, fraud detection, and Agile methodologies, with potential for automation test improvements and customer issue troubleshooting. Benefits include flexible time off, health benefits, parental leave, and tuition reimbursement. The salary range is $51,700.00 - $75,000.00 annually.

General Merchandise, Closing, Fulfillment (T2613)

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves a dynamic work environment, where team members help guests get what they want, when they want it, and how they want it. Responsibilities include creating a welcoming experience, engaging with guests, selecting items for order pickup, and ensuring quality and accuracy in order processing. The ideal candidate should be at least 18 years old, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment. Target provides training and competitive benefits.

Sr. Director of Engineering, AI & ML

Company: PitchBook Data

Location: Chicago, IL

Posted Jan 22, 2025

PitchBook is seeking a Sr. Director of Engineering, AI & ML to lead global AI and machine learning initiatives. The role involves shaping the strategic vision for AI and ML, providing technical leadership, and managing a globally distributed team. Key responsibilities include driving innovation, ensuring system integrity, and fostering a culture of collaboration and continuous improvement. The ideal candidate will have a strong background in machine learning, MLOps, and data platforms, with excellent communication and leadership skills.

Pharmacy Technician

Company: CVS Health

Location: Bolingbrook, IL

Posted Jan 22, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Palatine, IL

Posted Jan 22, 2025

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3221)

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, managing store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, maintaining store presentation, and executing inventory tasks. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting and climbing. Target offers comprehensive benefits and opportunities for career growth.

Starbucks Barista (T1881)

Company: Target

Location: Joliet, IL

Posted Jan 22, 2025

Software Engineer II (Java), In Person Payments

Company: Adyen

Location: Chicago, IL

Posted Jan 22, 2025

Adyen, a leading global payment platform, is seeking a Java Engineer to join their team in Chicago. The role involves developing in-person payment solutions, working on a complex software solution for various payment terminals, and integrating with different cash registers. The ideal candidate should have at least 6 years of experience in advanced Java engineering, knowledge of multithreaded and multi-process architecture, and experience with IPC, RPCs, Object Oriented Design, and Data Structures. The position offers opportunities for innovation, mentoring, and working on complex technical projects. Adyen values diversity and encourages applications from all backgrounds.

Driver Non-CDL - 3rd Shift

Company: GXO

Location: Joliet, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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