Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Maintenance Technician II

Company: Advanced Technology Services

Location: North Riverside, IL

Posted Jan 22, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert-level break-fix and preventative maintenance. Key responsibilities include troubleshooting, repairing, and maintaining machinery, sourcing parts, and participating in continuous improvement activities. The role requires a high school diploma or equivalent, technical degree, and relevant experience. Proficiency in electrical, mechanical, fluid power, and control systems is essential. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Store Associate

Company: CVS Health

Location: Peoria, IL

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Associate Business Systems Analyst

Company: CSC

Location: Buffalo Grove, IL

Posted Jan 22, 2025

CSC is seeking a motivated individual for a remote Associate Tax Research Specialist position in the Americas. The role involves researching tax form changes, interpreting tax code updates, and providing guidance to programmers. The ideal candidate will have 2-5 years of experience in corporate or pass-through income tax compliance or programming, and a degree in Accounting, Computer Science, or a related field. CSC offers a diverse and growth-oriented environment with excellent benefits and opportunities for career advancement.

Sales Engineer

Company: Scality

Location: Chicago, IL

Posted Jan 22, 2025

The job description outlines a Sales Engineer role at Scality, where the individual will serve as a technical product expert and trusted advisor to prospects, customers, and partners. Key responsibilities include providing technical expertise, supporting sales efforts, collaborating internally, gathering market intelligence, and staying updated on industry trends. The ideal candidate should have relevant work experience in enterprise infrastructure solutions, strong communication skills, and a deep understanding of storage technologies. The position is based in the Midwest or Western United States, with work from home and travel requirements.

Sr HVDC Contract Manager

Company: GE Vernova

Location: Oakbrook, IL / Remote

Posted Jan 22, 2025

The Contract Manager role involves providing comprehensive commercial contract management support for a large-scale offshore wind farm construction project. Key responsibilities include reviewing contract terms, maintaining schedules, managing budgets, and handling claims and variation orders. The ideal candidate should have a Bachelor's Degree in engineering, commercial, or legal fields, with a minimum of 10 years of experience in managing large-scale construction and civil contracts. Preferred qualifications include construction management experience, strong contractual and commercial acumen, and experience in negotiating complex contractual issues. GE offers a competitive work environment, professional development, and competitive compensation.

District Support Pharmacist Part Time

Company: CVS Health

Location: Bolingbrook, IL

Posted Jan 22, 2025

CVS Health is seeking a District Support Pharmacist (DSP) to play a critical role in cultivating a culture of excellence within each pharmacy. The DSP will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager and Rx District Leader. The role involves supporting safe and accurate prescription fulfillment, contributing to positive patient experiences, and maintaining relevant clinical and technical skills. The ideal candidate should have an active Pharmacist License, National Provider Identifier (NPI), and be not on the DEA Excluded Parties list. Preferred qualifications include 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting.

Benefit Relationship Manager

Company: CVS Health

Location: Northbrook, IL

Posted Jan 22, 2025

PRODUCE/LEAD CLERK

Company: Kroger

Location: Freeport, IL

Posted Jan 22, 2025

Wind Hub Technician - IL 2 (Sciota, IL Area)

Company: GE Vernova

Location: Peoria, IL / Remote

Posted Jan 22, 2025

GE's Onshore Wind Power is expanding rapidly, necessitating the hiring of skilled Wind Technicians. The role involves maintaining turbine operations, performing maintenance, troubleshooting complex issues, and collaborating with site leadership. Essential qualifications include a high school diploma, minimum 1-2 years of relevant experience, and the ability to work in various environments. GE Vernova offers professional development, challenging careers, and competitive compensation.

DevOps Lead

Company: Infosys

Location: Chicago, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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