Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Operations Manager - Flow Center - Chicago, IL

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target offers competitive pay range, comprehensive health benefits, and various programs to support employees' well-being. The company values its team members and provides opportunities for growth and development. A role in Distribution and Receive Centers means being on the front lines of getting product to guests quickly and positively impacting thousands of fellow team members.

Cyber Systems Operations

Company:

Location: Kilbourne, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Food Supervisor

Company: Sodexo

Location: Romeoville, IL

Posted Jan 22, 2025

Sodexo is offering a full-time Food Supervisor position at LEWIS UNIVERSITY with a pay range of $20.00 to $22.00 per hour. The role involves overseeing food operations, ensuring a safe working environment, and facilitating employee training. Sodexo emphasizes a supportive work environment, training opportunities, and comprehensive benefits. The company values diversity, inclusion, and treating employees fairly.

Data Science Engineer Internship Summer 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 22, 2025

CCC Intelligent Solutions Inc. is offering an internship program designed to 'CCCJumpstart' careers. The role involves working on real business solutions, gaining technical experience, and collaborating with innovative leaders. Key responsibilities include computer vision, deep learning, machine learning, data exploration, and building machine learning models for the auto-insurance industry. Candidates should be pursuing a degree in computer science or related fields, with knowledge in Python, Machine Learning, Deep Learning, Mathematics, or Statistics. CCC is committed to employee success, offering competitive compensation, benefits, and a respectful, inclusive work environment.

Regional Banker/Teller

Company: PNC

Location: Aurora, IL

Posted Jan 22, 2025

Senior Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is offering a job opportunity for an analytical professional to work closely with management, solving business problems using techniques like segmentation, optimization, and machine learning. The role involves creating reports and dashboards, managing risks, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Analytics, Engineering, Statistics, or related field, and 2+ years of experience in relevant fields. The position offers a competitive salary, benefits, and opportunities for growth and development.

Travel Nurse RN - PCU - Progressive Care Unit - $1,734 per week

Company: Voca

Location: Chicago, Illinois

Posted Jan 22, 2025

Voca is offering a travel nursing job for a PCU RN in Chicago, IL, starting from January 26, 2025. The assignment is for 13 weeks, with 36 hours per week on 12-hour night shifts. Voca emphasizes its travel-first culture, personalized support, and comprehensive benefits package, including health, dental, and vision insurance, 401(k) options, certification reimbursement, and a referral bonus program. The job posting highlights the opportunity for career growth, competitive compensation, and working in dynamic healthcare settings.

Specialty Sales (Style, Tech, Beauty) (T1799)

Company: Target

Location: Rockford, IL

Posted Jan 22, 2025

Target is offering a Style Consultant position with a starting hourly rate of $16.00 USD per hour and a pay range of $16.00 USD - $24.00 USD per hour. The role involves providing an exceptional guest experience, strong operations, and creating compelling in-store presentations. Key responsibilities include greeting guests, understanding their needs, maintaining product availability, and staying current on industry trends. The position offers skills development in guest service, retail business fundamentals, and visual merchandising. Target values a fun, energetic work environment and seeks team members with a strong interest in apparel, excellent communication skills, and the ability to work both independently and as part of a team.

Sales Consultant

Company:

Location: Chicago, IL

Posted Jan 22, 2025

Customer Experience Assistant Manager

Company: Brilliant Earth

Location: Chicago, IL

Posted Jan 22, 2025

Brilliant Earth is seeking an Assistant Manager for its Chicago Gold Coast IL location. The role involves leading a team of Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service and achieve sales and customer experience goals. Key responsibilities include recruiting and managing a team, maintaining a luxury showroom environment, creating personalized customer experiences, and collaborating across departments. The ideal candidate should have retail management experience, a passion for customer service, strong organizational skills, and excellent communication abilities. Brilliant Earth offers career growth opportunities, a diverse mission-minded team, lifestyle spending account, continued education, employee discounts, sales incentive programs, mental wellness perks, giving back opportunities, comprehensive benefits, and a generous 401k match.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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