Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Contact Center Supervisor

Company: TruGreen

Location: Crestwood, IL

Posted Jan 22, 2025

TruGreen is hiring for a Call Center Supervisor position in Crestwood, Illinois. The role involves supervising Call Center Representatives, motivating and leading a team, handling customer escalations, and ensuring quality sales. The ideal candidate should have 1-2 years of related experience, strong communication skills, and proficiency in software applications. The position offers a competitive pay range of $50,400.00 - $84,000.00, along with benefits like Medical/Dental/Vision insurance and a Company-matching 401(k). TruGreen values diversity and inclusion, and is committed to hiring veterans.

Internal Finance Auditor

Company: TransUnion

Location: Chicago, IL

Posted Jan 22, 2025

TransUnion is seeking a seasoned professional with 6+ years of experience in public accounting, internal audit, consulting, or finance. The role involves leading audit planning, execution, and reporting, and developing risk mitigation strategies. The successful candidate will work closely with the Global Audit & Advisory (GAA) Manager and other team associates. Key responsibilities include managing the audit project life cycle, performing risk-based audit planning, and leading meetings with internal stakeholders. The position offers opportunities for growth in a stable, respectful environment with comprehensive benefits. The salary range is $72,300.00 - $105,000.00 annually.

Senior Managed File Transfer Specialist

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 22, 2025

Personal Banker

Company: PNC

Location: Chicago, IL

Posted Jan 22, 2025

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. As a Personal Banker, based in Chicago, IL, the role involves strengthening customer relationships, engaging in sales conversations to identify financial solutions, and delivering a full PNC conversation with every client interaction. The position requires accountability, banking knowledge, client loyalty focus, customer experience skills, and leveraging technology for proactive sales. Successful candidates should have 3+ years of related experience and possess skills in banking products, digital awareness, effective communications, and problem-solving.

Senior Banker

Company: Merrill

Location: Chicago, IL

Posted Jan 22, 2025

Bank of America is dedicated to being a diverse and inclusive workplace, offering competitive benefits and flexibility. The role in question involves serving as the first point of contact for financial center clients, providing solutions, and connecting them with specialists. Key responsibilities include deepening client relationships, assisting with transactions, and ensuring operational excellence. The ideal candidate should have sales experience, strong communication skills, and the ability to adapt to new information and technology.

Operations Supervisor - Overnight

Company: Kohl's

Location: Minooka, IL

Posted Jan 22, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, maintaining safety standards, and leading direct reports to achieve unit goals. Required skills include prior experience in managing teams in a distribution warehouse, knowledge of automated distribution systems, strong communication skills, and flexibility in hours. Preferred skills include experience with Operations and Operational Support Systems, automated MHE and SQL experience, and effective verbal and written communication skills. The job offers a competitive pay range and comprehensive benefits including work-life balance, health & wellness, savings & retirement benefits, insurance programs, and support for life events.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Oak Park, IL

Posted Jan 22, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by adhering to safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with team members and adapting to change. Member service is provided by acknowledging members, assisting with purchasing decisions, and resolving issues. The role requires respect for individuals, integrity, customer service, striving for excellence, and acting with humility. Competitive pay, performance-based bonuses, and various benefits are offered, including health, financial, and time-off benefits.

Manager Background Investigations

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Closing Team Leader

Company: Target

Location: Villa Park, IL

Posted Jan 22, 2025

Target offers competitive wages ranging from $23.75 to $40.40 per hour, with variations based on factors like position, labor market, education, experience, and certifications. The company invests in its team members by providing comprehensive health benefits, 401(k), employee discount, and paid time off. Target emphasizes a guest-centric culture, with Closing Team Leaders ensuring a positive guest experience, driving sales, and managing store operations. The role requires previous retail experience, strong communication skills, and the ability to work in a fast-paced environment. Target is an inclusive and supportive workplace, offering training and growth opportunities for its team members.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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