Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

SMB Account Executive - Agentforce & Data Cloud

Company: Salesforce

Location: Chicago, IL

Posted Jan 22, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking Cloud Account Executives. The role involves driving revenue growth and fostering client relationships for Agentforce and Data Cloud products. Candidates should have 2-5 years of B2B tech sales experience, preferably with AI technologies and cloud data platforms. They will engage potential clients, understand their needs, and present tailored solutions. Salesforce offers world-class training, mentorship, and benefits, emphasizing a commitment to equality and community service.

FAC ENG/ELECTRICIAN 1

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

Customer Service Representative, Small Business (Remote)

Company: Enova

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Enova, a leading financial technology company, is seeking a Customer Service Representative. The role involves providing superior customer service, managing inquiries, and handling account-related tasks. Preferred candidates have call center experience and strong communication skills. The position offers a competitive hourly rate of $17.50, additional compensation, and comprehensive benefits including health insurance, 401(k) matching, and paid time off. Enova values diversity and inclusion, offering various DEI groups and a sabbatical program. The role is hybrid, allowing remote work on Mondays and Fridays.

Human Resources Expert

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also engage in recruiting, training, and scheduling tasks, while maintaining a focus on ethical conduct and safety. The ideal candidate should possess a welcoming attitude, effective communication skills, and the ability to work in a fast-paced environment.

PRODUCE/CLERK

Company: Kroger

Location: Gurnee, IL

Posted Jan 22, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, preparing produce, maintaining product quality, and ensuring safety standards. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. Previous retail experience is desired. The company, Mariano's, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

MEAT/CLERK

Company: Kroger

Location: Vernon Hills, IL

Posted Jan 22, 2025

The job description is for a position in the Meat department at Mariano's, a Kroger company, in Illinois. The role involves providing customer service, maintaining cleanliness, and ensuring product quality. Responsibilities include greeting customers, stocking shelves, preparing and displaying foods, and operating cash registers. The ideal candidate should have effective communication skills, be able to multi-task, and have previous experience in food preparation or grocery retail. Mariano's offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Customer Service Representative

Company: TruGreen

Location: Bolingbrook, IL

Posted Jan 22, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. They emphasize the importance of every role in their company's success and offer a range of benefits including competitive wages, career growth opportunities, and comprehensive health plans. The job involves delivering superior customer support, resolving issues, and upselling additional services. Key requirements include excellent customer service skills, conflict resolution abilities, sales skills, proficiency in Microsoft Office, and familiarity with social media. TruGreen values diversity and inclusion, and is committed to hiring veterans. The pay range is $30,436.00 - $54,785.00.

Relationship Banker- Northwest Market - Irving Park, IL- Bilingual- Spanish and English Required

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

The job description is for a Relationship Banker in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and offering financial solutions to meet customer needs. The banker will manage customer accounts, engage with customers through various channels, and collaborate with specialists for complex financial needs. The ideal candidate should have 1+ year of experience in retail banking sales, possess excellent communication skills, and be able to work branch hours including weekends and evenings.

Pharmacy Technician

Company: CVS Health

Location: Oak Park, IL

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Account Manager, Consumer Package Goods

Company: Meta

Location: Chicago, IL

Posted Jan 22, 2025

The Mid-Market Account Management team at Meta is dedicated to aiding small and medium-sized businesses in expanding their reach through optimized advertising across Meta's platforms. Account Managers, who are quota-carrying, build client relationships, offer marketing consultation, and drive business results. The role requires a strong sales and consumer marketing interest, with a minimum of 5 years of account management or related experience preferred. Meta, known for apps like Facebook, Instagram, and Messenger, is seeking candidates with proven communication skills, revenue growth experience, and the ability to work cross-functionally. The company offers competitive compensation, benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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