Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Customer Service Representative

Company: TruGreen

Location: St. Charles, IL

Posted Jan 22, 2025

TruGreen is hiring for a customer service role in West Chicago, Illinois. The position involves handling inbound calls to resolve customer issues, providing support to new hires, and assisting with onboarding and training. The ideal candidate should have 2-3 years of customer service experience, preferably in a call center environment. Knowledge of lawn care services and strong communication skills are required. TruGreen offers competitive pay, benefits, and a commitment to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Calumet City, IL

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in their retail locations, contributing to operational excellence, positive patient experiences, and a safe, inclusive culture. They are expected to complete a training program and meet state-specific licensing requirements. The role involves various responsibilities, including following SOPs, contributing to positive patient experiences, and potentially administering immunizations. CVS Health offers competitive pay, comprehensive benefits, and a supportive work environment.

Personal Banker

Company: PNC

Location: Decatur, IL

Posted Jan 22, 2025

PNC is seeking a Branch Personal Banker for its Decatur, IL branch. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in banking products, digital awareness, effective communications, and prospecting. The position offers a base salary between $44,720.00 - $57,500.00, along with comprehensive benefits including health insurance, retirement plans, and paid time off.

2025 Tax Oriented Investment Internship - NAMR Emerging Talent Summer Program

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

JPMorganChase is offering a 2025 Emerging Talent Summer Experience Internship in their Tax Oriented Investment's Affordable Housing and Renewable Energy group. The intern will gain exposure to various aspects of banking operations, learn about structures, models, and products, and participate in deal teams. The role involves assisting in reporting, market study analysis, and financial data review. The intern will also provide administrative support and work closely with teams in Renewable Energy Origination, Asset Management, Affordable Housing, and Portfolio Management. The program runs from early June 2025 for up to 10 weeks, full-time. Required qualifications include being a rising junior or senior student, fluency in English, and majors in Finance, Economics, Business, Business analytics, Real Estate, Accounting, or related fields. Excellent quantitative and analytical skills, strong communication, and teamwork abilities are also needed. Preferred qualifications include experience with real estate concepts, understanding of LIHTC/Section 42, and interest in renewable energy.

Account Representative, Midwest

Company: Uber

Location: Chicago, IL

Posted Jan 22, 2025

Uber Eats is seeking an Account Representative with sales experience, preferably in full cycle sales. The role involves managing a pipeline of local restaurants, making cold calls, and conducting in-person meetings to sign new partnerships. The successful candidate will act as an ambassador for Uber Eats, negotiate contracts, and collaborate with the Account Management team for a seamless onboarding process. The position requires strong communication skills, a willingness to learn, and comfort with cold-calling. The base hourly rate is USD$24.25, with potential for bonuses and benefits. Uber is an Equal Opportunity employer.

Merchandise and Stocking Associate

Company: Walmart

Location: Edwardsville, IL

Posted Jan 22, 2025

PT Support Associate-2

Company: Tory Burch

Location: Rosemont, IL

Posted Jan 22, 2025

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. The company empowers women, reflected in its collections and culture, and through the Tory Burch Foundation. It offers a supportive work environment, competitive pay, and benefits focusing on overall well-being. The role involves multi-tasking in a fast-paced retail environment, with opportunities for growth and learning. The company values adaptability, entrepreneurship, collaboration, and client focus.

Shift Supervisor Trainee

Company: CVS Health

Location: DeKalb, IL

Posted Jan 22, 2025

CVS Health is a company that values its employees and customers, offering various benefits such as medical, dental, and vision insurance, 401(k) retirement savings plan, and employee stock purchase plan. The Shift Supervisor Trainee role prepares an employee for higher-level supervisory responsibilities and provides opportunities for growth and development.

Solution Consultant e-invoicing

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 22, 2025

Thomson Reuters is seeking a Solutions Consultant to support sales and partner teams with expert knowledge in Thomson Reuters ONESOURCE Pagero services, industry, SAAS, competition, and general O2C and P2P markets. The role involves liaising with subject matter expert teams, directly with Pagero/TR customers and opportunities, and presenting the Pagero/TR suite of solutions. Key responsibilities include managing demo accounts, responding to commercial team questions, completing RFx and data security questionnaires, and maintaining data in Loopio. The role offers a competitive compensation package of $100,000-130,000 base salary and $20,000 variable compensation. Thomson Reuters provides a comprehensive benefits package including wellbeing, culture, learning & development, social impact, purpose-driven work, and work-life balance benefits.

Automation Mechanic - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 22, 2025

Travel Nurse RN - ED - Emergency Department - $2,212 per week

Company: AHS Staffing

Location: Chicago, Illinois

Posted Jan 22, 2025

AHS Staffing is recruiting a travel nurse RN for a 12-week assignment in Chicago's Emergency Department. The job offers competitive benefits, including comprehensive medical coverage, 401(k) matching, and weekly pay. AHS Staffing is known for its personalized, transparent, and rewarding experience, with dedicated recruiter support and a focus on aligning assignments with personal and professional goals.

Pharmacy Technician

Company: CVS Health

Location: Plainfield, IL

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in achieving this, ensuring smooth pharmacy operations, accurate prescription fulfillment, and exceptional patient experiences. They contribute to a safe, inclusive culture and are required to complete a training program and meet state-specific licensing and certification requirements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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