Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: Wheaton, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Senior Developer - Information Technology

Company:

Location: Oakbrook, IL

Posted Jan 22, 2025

United Airlines is currently experiencing a period of growth and innovation, aiming to become the best airline in aviation history. They are committed to diversity and inclusion, offering competitive benefits and opportunities for career advancement. The Senior Software Developer role, based in Chicago, involves developing critical applications, working with a team of developers, and focusing on cloud-based solutions. The ideal candidate should have extensive experience in full-stack development, particularly with React, Typescript, C#, and Node.js, and a deep understanding of accessibility fundamentals and AWS/cloud technologies.

Relationship Banker

Company: Bank of America

Location: Vernon Hills, IL

Posted Jan 22, 2025

Bank of America is seeking a client-focused individual for a role in their financial center. The job involves engaging clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM, and assisting with transactions. Key responsibilities include accurately processing cash transactions, building relationships with clients, and connecting them to suitable financial solutions. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. They should also be comfortable working weekends and extended hours as needed. The role offers competitive benefits and a supportive work environment, emphasizing diversity, inclusion, and work-life balance.

Department Supervisor

Company: H&M

Location: Chicago, IL

Posted Jan 22, 2025

The Department Supervisor role at H&M involves supporting sales and profit goals, delivering excellent customer service, and managing store operations. Key responsibilities include ensuring H&M standards are met, coaching staff, maintaining sales floor efficiency, and preventing loss. The role also involves financial accountability, people management, and team training. H&M offers a dynamic work environment, growth opportunities, and a staff discount. Qualifications include customer service passion, multi-tasking skills, and physical abilities to handle store tasks.

Cyber Systems Operations

Company:

Location: Villa Park, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Manager, Consulting Solutions Development & Commercialization

Company: West Monroe

Location: Chicago, IL

Posted Jan 22, 2025

West Monroe, a digital services firm, is actively seeking a Manager for Consulting Solutions Development & Commercialization. The role involves leading the creation and refinement of horizontal offerings to drive client value. Key responsibilities include managing the offering development process, project management, and collaboration with cross-functional teams. The ideal candidate should have an entrepreneurial spirit, passion for technology and innovation, strong organizational skills, and prior consulting experience. The role offers a competitive total rewards package, including medical, dental, vision, life insurance, 401k, and unlimited flexible time off.

Instructional Designer

Company: CDW

Location: Chicago, IL

Posted Jan 22, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is hiring for a Guest Advocate role. The position involves providing exceptional guest service, including greeting guests, assisting with purchases, and resolving concerns. The role requires strong communication skills, a welcoming attitude, and the ability to multitask. The job involves working in a fast-paced environment, handling merchandise, and using technology. Target offers competitive benefits and a supportive work environment.

Food Service Worker

Company: Sodexo

Location: Aurora, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Hickory Hills, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Addison, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations. This role involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The successful candidate will be responsible for creating and implementing a strategy to maintain compliance with aircraft cybersecurity regulations and standards. They will also manage administrative tasks, interface with internal and external partners, and lead the department in ensuring the security of United's aircraft-related systems. The company offers a competitive benefits package and values diverse experiences. Minimum qualifications include a STEM or Engineering degree, aviation experience, and 9+ years of related experience in aircraft engineering, cybersecurity, or similar fields.

Food and Beverage , Starbucks (T2613)

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is seeking a Food & Beverage Expert. The role involves delivering an exceptional guest experience, maintaining food safety standards, and executing Food & Beverage processes. Previous food or grocery experience is preferred but not required. The job requires a welcoming attitude, ability to communicate on multiple frequency devices, and work in a fast-paced environment. Target offers competitive benefits and flexible work schedules.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages