Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Community Health Worker - Must live in Marion or Wayne County, IL

Company: CVS Health

Location: McHenry, IL

Posted Jan 22, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve as a bridge between members and healthcare providers. The role involves conducting home visits, educating healthcare professionals, building positive relationships, assisting with care plan implementation, and teaching disease self-management. The ideal candidate should have 3-5 years of community experience, reliable transportation, and the ability to travel up to 70%. The pay range is $18.50 - $38.82, with additional benefits including medical, dental, vision, 401(k), and life insurance.

Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Lisle, IL

Posted Jan 22, 2025

Comparion Insurance Agency is looking for a Sales Agent to join their team in Naperville, IL. The role requires building and leveraging a strong local network and in-person relationships. The company offers uncapped pay, recognition, and comprehensive benefits. They are seeking highly self-motivated and driven individuals who can manage time well and work under pressure.

Sales Management Trainee- Mattoon, IL/Effingham, IL

Company: Enterprise Mobility

Location: Champaign, IL

Posted Jan 22, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with opportunities in various fields such as sales, business development, customer service, retail management, and operations. The program includes comprehensive training, development, mentoring, and a culture of promotion from within. The position involves assisting at both Effingham and Mattoon operations. The company provides a robust benefits package including competitive compensation, paid time off, health insurance, employee discounts, and a 401(k) retirement plan. The role requires a Bachelor's degree, at least 18 years old, a valid driver's license with a clean driving record, authorization to work in the US, and relevant experience in sales, customer service, management, or leadership.

Pharmacy Technician

Company: CVS Health

Location: O'Fallon, IL

Posted Jan 22, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Fulfillment Operations Team Leader

Company: Target

Location: Bolingbrook, IL

Posted Jan 22, 2025

Target offers competitive wages ranging from $23.50 to $39.95 per hour, with variations based on factors like position, labor market, education, experience, and certifications. The company invests in its team members by providing comprehensive benefits including health insurance, 401(k), employee discount, and paid time off. Target emphasizes its commitment to employees' well-being and growth, with opportunities for Fulfillment Operations Team Leaders to develop skills in guest service, retail operations, and team leadership. The role involves leading a team to execute best practices, prioritize guest service, and drive fulfillment goals.

Production Designer

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

Custodial Manager

Company: Aramark

Location: Chicago, IL

Posted Jan 22, 2025

Navy Pier is seeking a skilled Custodial Manager to oversee custodial operations and supervise staff. The role involves coordinating operations, maintaining communication with department managers, and ensuring compliance with standards and regulations. The ideal candidate should have 2-5 years of experience in custodial operations, a Bachelor's degree, and strong leadership, communication, and mathematical skills. The position offers a salary range of $60,000 to $65,000, along with comprehensive benefits. Aramark values equal employment opportunities and fosters a career-enhancing environment.

GROCERY/LEAD CLERK

Company: Kroger

Location: Crystal Lake, IL

Posted Jan 22, 2025

This job description outlines responsibilities for a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and demonstrating the company's core values. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, maintaining product freshness, and adhering to food safety regulations. The ideal candidate should be 18 or older, able to handle stress, have effective communication skills, and basic math knowledge. Retail experience and a second language are desired but not required. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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