Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Teachers at Hoffman Estates KinderCare

Company: KinderCare Learning Companies

Location: Hoffman Estates, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Mount Prospect, IL

Posted Jan 22, 2025

The text describes the role of a Veterinary Assistant at Banfield Pet Hospital, highlighting its rewards and opportunities for career advancement. The Vet Assistant supports veterinarians and technicians, ensuring pet and client safety, and maintaining a clean environment. They also educate clients about preventive care and mentor team members. The job requires technical skills, adherence to state practice acts, and alignment with NAVTA guidelines. Banfield values action-oriented, customer-focused, good listening, and effective communication skills in its Vet Assistants.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

Independent Optometrist - Walmart

Company: Walmart

Location: Decatur, IL

Posted Jan 22, 2025

The text describes a job opportunity for an Independent Optometrist to lease space inside Walmart stores. The optometrist will have autonomy over their practice, including setting their own hours, patient schedule, and fee schedule. They will also have the option to opt into equipment and support services. The minimum qualifications include a Doctor of Optometry degree, a valid state optometry license, and various insurance certificates. It's clarified that this is not an employment opportunity with Walmart Inc.

Grocery Clerk

Company: Kroger

Location: Peoria, IL

Posted Jan 22, 2025

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves providing excellent customer service, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and adhering to company values. Responsibilities include helping customers discover new products, informing them of specials, checking product quality, stocking shelves, and reporting discrepancies. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Lead Product Enhancement Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is a leading digital banking and payments company that values its employees and offers a range of benefits, including paid parental leave, time off, and education assistance. The company has a collaborative culture and encourages innovation and growth. The job description outlines the responsibilities of a Product Enhancement Management role, which involves supporting the development and implementation of initiatives, product enhancements, and customer experience activities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Villa Park, IL

Posted Jan 22, 2025

The job description outlines the responsibilities of a Courtesy Clerk/Grocery Bagger, including providing excellent customer service, maintaining a safe and clean environment, and adhering to company policies and procedures. The role requires strong communication skills, ability to handle stressful situations, and a passion for food and people. Mariano's offers comprehensive benefits, including healthcare coverage, flexible scheduling, and tuition reimbursement.

Pharmacy Technician

Company: CVS Health

Location: Joliet, IL

Posted Jan 22, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Teachers at Westbrook KinderCare

Company: KinderCare Learning Companies

Location: North Riverside, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

Grocery Clerk

Company: Kroger

Location: Oakbrook, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Northbrook, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages