Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Operations Associate

Company: PEAK6

Location: Chicago, IL

Posted Jan 22, 2025

PEAK6 Capital Management, a proprietary options trading firm based in Chicago, is seeking an Operations Associate. The role involves working with trading desks and clearing firms, collaborating with the finance team, and developing relationships with Traders Technology TT Solutions. The ideal candidate should have proficiency in SQL and Excel VBA, strong critical thinking skills, and the ability to pass the Series 57 licensing exam. Technical proficiency in Python is preferred. PEAK6 offers a robust benefits package, including healthcare, competitive PTO, 401k match, and parental leave. The company is committed to creating an inclusive and accessible workplace.

Sr. Underwriter, Environmental

Company: The Hartford

Location: Chicago, IL

Posted Jan 22, 2025

The Hartford's Environmental Division is seeking a Senior Underwriter or Underwriter to focus on growing and sustaining a profitable book of business. The role involves underwriting operational and transactional site pollution business and Contractors Pollution Liability business. The ideal candidate will have a customer-first mindset, strong knowledge of environmental liability insurance, and excellent communication skills. They should be able to review technical environmental and legal documents, and have a proven ability to develop and maintain solid relationships with all internal and external business partners. The role offers a competitive salary range of $76,320 - $144,840, with a hybrid or remote work arrangement available.

Retail Sales Associate - Oakbrook Center

Company: Gap Inc.

Location: Oakbrook, IL

Posted Jan 22, 2025

Athleta is a company that empowers women and girls through inspiration, collaboration, and inclusivity. They offer excellent customer service, product expertise, and a positive work environment with benefits such as merchandise discounts, paid time off, and comprehensive insurance.

Application Engineer

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is offering a job opportunity for a seasoned professional in Information Technology or Software Engineering. The role involves overseeing product design and implementation, guiding early-career engineers, and ensuring high-quality, reliable solutions. The ideal candidate should have a Bachelor's degree in a relevant field, 3+ years of experience, and technical proficiency. Bonus points for experience in Financial Services, Payments Technology, and DevSecOps culture. The position offers a competitive salary, benefits, and opportunities for growth in a diverse and inclusive workplace.

Bakery/Deli Clerk

Company: Kroger

Location: Springfield, IL

Posted Jan 22, 2025

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on preparing items, offering product samples, and ensuring customer satisfaction. Responsibilities include using bakery equipment, maintaining product quality, and adhering to food safety regulations. The ideal candidate should have customer service skills, stress management abilities, and basic math knowledge. Previous bakery or retail experience is beneficial. Kroger, the employer, emphasizes its commitment to employees' well-being, offering comprehensive benefits such as healthcare coverage, flexible scheduling, and tuition reimbursement.

Patient Services Manager - Food Service

Company: Aramark

Location: Chicago, IL

Posted Jan 22, 2025

Aramark Healthcare is recruiting a Patient Services Manager for University Chicago Medicine in Chicago, IL. The role involves overseeing patient food service operations, developing dining solutions, and ensuring compliance with nutritional standards. The manager will lead staff, manage tray line operations, and maintain client relationships. The salary ranges from $52,580.00 to $86,757.00, depending on qualifications and experience. Aramark offers comprehensive benefits and an at-will employment position.

Territory Sales Representative

Company: TruGreen

Location: Peoria, IL

Posted Jan 22, 2025

TruGreen, a leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, opportunities for career growth, and comprehensive benefits including health insurance, 401k, and paid time off. The company emphasizes its commitment to its customers, team, values, and the science of lawn care. TruGreen encourages diverse candidates and is proud to support veterans. The job requires a customer-facing role, strong communication skills, and a reliable vehicle.

Vice President, E*TRADE by Morgan Stanley, Digital Client Onboarding Product Owner

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 22, 2025

Morgan Stanley, a leading global financial services firm, is seeking a product owner for its Digital Client Onboarding team. The role involves leading an agile team to define, build, and enhance end-to-end client onboarding user journeys for various products. The ideal candidate should have 5-7 years of experience in software or digital product management, proficient in agile development, and strong communication skills. Key responsibilities include defining product vision, collaborating with stakeholders, and driving product development lifecycle. Morgan Stanley values diversity and is committed to equal employment opportunities.

MEAT/JOURNEYMAN

Company: Kroger

Location: Hoffman Estates, IL

Posted Jan 22, 2025

The job description involves performing general production work, maintaining and operating the department, and demonstrating the company's core values. Responsibilities include responding to customer needs, accurately updating temperature logs, training associates, and maintaining a clean, safe, and organized work environment. The role requires effective communication skills, teamwork, and the ability to handle stressful situations professionally. Desired qualifications include meat work experience, dependability, and knowledge of employment laws. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sales Enablement Specialist

Company: SpotHero

Location: Chicago, IL

Posted Jan 22, 2025

SpotHero, a rapidly growing parking industry technology company, is seeking a Sales Enablement Specialist. The role involves enhancing the sales organization's effectiveness by creating solutions for onboarding, training, and content management. The ideal candidate will have 2+ years of experience in Sales, Marketing, or Sales Enablement, proficiency in LMS and CMS platforms, and excellent communication skills. The company offers a unique career opportunity with excellent benefits, flexible PTO, and a supportive work environment. The position is based in Chicago, Illinois, with a requirement to work in the office once a week.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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