Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Food Service Worker Lead - Sterling CUSD #5

Company: Aramark

Location: Sterling, IL

Posted Jan 21, 2025

The Food Service Worker role at Aramark involves assisting with food prep, portioning meals, and serving customers. The position requires a food manager's certification or willingness to obtain one. Hours are from 6am to 2pm, Monday through Friday. The hourly rate ranges from $17.00 to $17.00, with potential for additional compensation. Benefits include medical, dental, vision, and work/life resources. Key responsibilities include leading food preparation, maintaining cleanliness, and ensuring customer satisfaction. Strong customer service, leadership, and teamwork skills are required. Food Service Experience is preferred.

Claims Consultant - Construction Defect

Company: The Hartford

Location: Lisle, IL / Remote

Posted Jan 21, 2025

The text describes a Claims Consultant role in the Complex Claims Unit of Hartford Global Specialty Claims Division. The role involves handling complex, high-exposure construction defect and property damage claims from inception to final disposition. Responsibilities include managing caseloads, conducting investigations, making coverage determinations, setting reserves, developing resolution strategies, and contributing to broader claim and enterprise goals. The ideal candidate should have a Bachelor's degree, at least five years of experience in complex litigated construction matters, strong analytical and communication skills, and the ability to work in a hybrid or remote setting. The annualized base pay range is $84,000 - $126,000.

Customer Specialist

Company: CarMax

Location: Bloomington, IL

Posted Jan 21, 2025

CarMax is offering a Customer Specialist position in Bloomington, IL. The role involves providing exceptional customer service, guiding customers through the car buying and selling process, conducting vehicle condition assessments, and performing administrative duties. The company emphasizes honesty, transparency, and teamwork. High school diploma or equivalent, sales experience, and a valid driver's license are required. The hourly rate is $15.40 - $32.10, with benefits including sick time and vacation. CarMax is an equal opportunity employer.

Retail Stock Associate - NW Hwy-Park Ridge

Company: Gap Inc.

Location: Park Ridge, IL

Posted Jan 21, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves executing operational and merchandising processes, maintaining a clean and organized stockroom and sales floor, and delivering excellent customer service. The company offers competitive benefits including a merchandise discount, paid time off, 401(k) plan, and health insurance. Athleta is committed to fostering a diverse and inclusive environment.

Principal Payment Product Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is offering a job opportunity for a Product Manager. The role involves assessing and shaping product lines, leading strategic product plans, and managing risks. The company values unique skills and offers growth opportunities. Qualifications include a bachelor's degree, 6+ years of product management experience, and physical ability to operate office equipment. Bonus points for a master's degree, Fintech experience, and knowledge of commercial travel payment products.

RN - Home Health - PRN

Company:

Location: Decatur, IL

Posted Jan 21, 2025

Enhabit Home Health & Hospice, a national leader in home-based care, is offering a PRN Registered Nurse (RN) position. The role involves administering skilled care visits to clients and teaching healthcare team members. Enhabit is known for its innovative and collaborative culture, offering competitive benefits, professional development opportunities, and cutting-edge technology. The company is committed to promoting diversity and equality, providing a supportive work environment.

Shift Supervisor Trainee

Company: CVS Health

Location: Evanston, IL

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $26.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Digital Marketing Analyst - Client Solutions

Company: Kepler Group

Location: Chicago, IL

Posted Jan 21, 2025

Kepler is a company that specializes in engineered marketing, aiming to create personalized relationships between brands and consumers. They offer flexible working arrangements, acting as clients' agency of record, in-house team, or a hybrid. Kepler values transparency, regularly updating employees on company financials and performance. The company culture is described as fun, with opportunities for growth and working with industry experts. The Client Solutions team, which includes ad operations, campaign project management, and client planning, is looking for a Digital Marketing Analyst. The role involves managing daily campaigns, providing technical support, and contributing to client insights and strategy reports. Kepler values strong analytical skills, excellent communication, and the ability to work in a fast-paced, team-based environment.

Overnight Automotive Technician

Company: CarMax

Location: Naperville, IL

Posted Jan 21, 2025

CarMax is hiring Automotive Technicians in Naperville, IL. The role involves diagnosing, repairing, and reconditioning vehicles to meet CarMax's high standards. Technicians will work in a skilled team, enjoy a modern work environment, and receive benefits like medical coverage, 401k, and tuition reimbursement. The hourly rate is $22.20 - $45.90, with commission potential. CarMax is an equal opportunity employer committed to diversity and employee development.

Relationship Banker-Chicago Far North Suburbs-Winnetka, IL

Company: JPMorgan Chase

Location: Wilmette, IL

Posted Jan 21, 2025

The job posting is for a Relationship Banker position in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and providing financial solutions to customers. The ideal candidate should have 1+ year of experience in retail banking sales, excellent communication skills, and the ability to work branch hours including weekends and evenings. The position requires licenses such as SIE, FINRA Series 6/7, state registration, and Life licenses. Chase offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

Cashier/Food Service Worker

Company: Sodexo

Location: Macomb, IL

Posted Jan 21, 2025

Sodexo is seeking a full-time Cashier/Food Service Worker at Western Illinois University. The role involves operating a cash register, handling transactions, and providing excellent customer service. Responsibilities also include assisting in food setup and serving, supporting the retail operation, and maintaining a clean and safe work environment. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, health insurance, and career advancement opportunities. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Auction Services Associate

Company: CarMax

Location: Aurora, IL

Posted Jan 21, 2025

The Auction Services Associate at CarMax's Chicago Auction Center in Montgomery, Illinois, is responsible for maintaining inventory, vehicle preparation, receiving, scanning, reconciliation, and quality control. They also handle vehicle movement, asset protection, and customer service. The role involves multitasking in a fast-paced environment, adhering to standardized work processes, and maintaining a clean, safe work environment. The position requires strong inventory management skills, the ability to lift up to 50 lbs, and flexibility for shifts including nights, weekends, and holidays. CarMax offers competitive pay ($16.00 - $25.60 hourly), benefits including sick time, vacation, and holidays, and an equal opportunity employment policy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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