Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Warehouse Associate Days

Company: Grainger

Location: Minooka, IL

Posted Jan 21, 2025

Grainger, a leading broad line distributor, is seeking passionate individuals for Warehouse Associate positions across multiple shifts. The role involves safely completing inbound and outbound warehouse tasks, ensuring products are shipped correctly, and maintaining a clean, safe work environment. The company offers competitive pay, benefits, and opportunities for career growth. Grainger is committed to fostering an inclusive workplace and equal employment opportunities.

Veterinary Technician

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 21, 2025

Banfield, a leading general veterinary care practice in America, is seeking Credentialed Veterinary Technicians (CVTs) to join their team. They offer competitive salaries, comprehensive benefits including medical, dental, vision, and paid time off, and opportunities for professional growth and development. Banfield values work-life balance and fosters a collaborative, supportive work environment. They are committed to providing high-quality preventive care and treatment, and believe in hiring individuals with diverse perspectives and cultures.

Senior Manager, Communication and Change Management

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 21, 2025

CVS Health is seeking a Senior Manager of Communication and Change Management to join their Digital, Data, Analytics and Technology (DDAT) team. The role involves developing and executing communication strategies, managing change management plans, and optimizing internal and external messaging. The ideal candidate should have 5+ years of communication and change management experience, strong written and verbal communication skills, and the ability to work in a fast-paced, matrixed environment.

ISV Alliance Director

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 21, 2025

Palo Alto Networks is seeking an experienced Technology Alliances Partner Sales Director to spearhead the expansion of their co-selling ecosystem. The role involves collaborating with sales leadership and cross-functional teams to drive strategic partnerships with industry-leading Independent Software Vendors (ISVs). The ideal candidate should have 10+ years of experience in technology alliances, partner management, or business development roles within the Security software industry, with a focus on ISV partnerships. They should possess a strong understanding of the cybersecurity market landscape and a 'sales' mentality. The role requires excellent presentation skills and a track record of creating impactful artifacts. The company is committed to providing reasonable accommodations for all qualified individuals with a disability and is an equal opportunity employer.

Associate HR Business Partner

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 21, 2025

CCC Intelligent Solutions Inc. is hiring for an Associate HR Business Partner role, offering a competitive salary range of $54,635.00 - $85,000.00 with bonus and/or commission eligibility. The role involves supporting Enabling Services and Strategy teams, with responsibilities spanning HR Generalist Support, Talent Strategy, Compensation and Benefits, Performance Management, Learning and Development, Employee Engagement, Employee Relations, Workday, Relationship Building, Project Management, Collaboration, and Data Analysis. The ideal candidate should have a Bachelor's degree, 3+ years of HR experience, and proficiency in HRIS systems and Microsoft Office Suite.

Financial Solutions Advisor Stage I - Registration Candidate - Consumer Investments - Aurora Financial Center

Company: Merrill

Location: Aurora, IL

Posted Jan 21, 2025

Bank of America is seeking a Financial Solutions Advisor Stage I (FSA I) to join their Advisor Development Program. The role involves obtaining Securities Industry licenses, learning foundational skills for client relationship management, and providing comprehensive financial advice. The bank offers world-class training, on-boarding programs, and continuous development opportunities. The position is subject to SAFE Act registration requirements. Required qualifications include goal-setting, sales skills, clear communication, teamwork, complexity management, adaptability, time management, and thoroughness. Desired qualifications include strong computer skills, a bachelor's degree, and experience in financial services or sales.

Senior Data Scientist - Relevancy Sciences/Personalization & Loyalty (P3763)

Company: 84.51°

Location: Chicago, IL

Posted Jan 21, 2025

84.51° is a retail data science company that partners with Kroger and CPG companies to enhance shopper experiences using first-party retail data. The company offers services like 84.51° Insights, Loyalty Marketing, and Kroger Precision Marketing. A job posting for a Senior Data Scientist role highlights the company's focus on AI, ML, and NLP to create personalized customer experiences on Kroger's e-commerce site. The role involves technical leadership, identifying business use cases for AI, and measuring the impact of system improvements.

Registered Nurse

Company: DaVita

Location: O'Fallon, IL

Posted Jan 21, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building relationships with patients and their families, delivering care in a positive environment, and overseeing a group of patients with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. The company is committed to diversity and belonging, and applications are accepted on an ongoing basis.

Senior Manager, Strategic Initiatives & Project Management (Global, Remote/Hybrid)

Company: Keyo

Location: Chicago, IL

Posted Jan 21, 2025

Keyo, a rapidly scaling identity technology company, is seeking an experienced project management professional to drive strategic growth initiatives. The role involves coordinating high-stakes business development efforts, investor relationships, and organizational readiness for Series B funding in Q2-Q3 2025. Responsibilities include translating strategic objectives into actionable project plans, managing robust project management systems, driving accountability across teams, and supporting global business development campaigns. The ideal candidate should have 3+ years of project management experience, preferably in high-growth technology companies, and a proven track record managing complex multistakeholder initiatives. The role offers direct impact on the company's growth trajectory, exposure to high-profile partnerships and investors, global scope, and career growth aligned with company expansion. Keyo is committed to diversity and inclusion, and the role is available remotely with hybrid options and up to 25% international travel required.

(USA) Sam's Maintenance Technician

Company: Walmart

Location: Edwardsville, IL

Posted Jan 21, 2025

This job posting is for a maintenance position at a Walmart location in Edwardsville, IL. The role involves performing preventive maintenance and repairs on various types of equipment, operating material handling equipment, and maintaining grounds and facilities. The ideal candidate should have 2 years of experience in industrial maintenance or relevant coursework/certification. Preferred qualifications include active industry recognized certifications and an associate's degree or higher in a related field. The hourly wage range is $31.00-$34.50, with potential for premiums. Benefits include health, financial, and paid time off benefits, as well as other perks like education benefits and discounts.

Business Strategy Specialist

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and faster. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The job description involves working with teams to identify opportunities, unlock productivity, and accelerate execution.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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